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Sunday, 13 May 2018

Genting Cruises makes payment easier for guests with Wirecard

Dream Cruises and Star Cruises, brands under the Genting Cruise Line division of Genting Hong Kong, have partnered with Wirecard to deliver a seamless payment process to guests on their ships. The partnership will provide the basis for the Quick Pay Self-Checkout System implemented on board Dream Cruises' World Dream and Genting Dream and is to be launched on Star Cruises' SuperStar Virgo shortly.

"The guest experience on board our Dream Cruises fleet is of primary importance and anywhere we can remove friction and streamline processes is a great benefit to our passengers," said Thatcher Brown, President of Dream Cruises. "Our partnership with Wirecard enables us to avoid one of the most maligned aspects of travel - lining up to settle the bill at the end of a vacation. With our Quick Pay Self-Checkout System, our guests never need to see a queue and can settle their bill in the comfort of their own cabin - or anywhere else - by simply using their smartphone."

Judith Loh, Head of Relationship Management, APAC Sales at Wirecard, said: "As an innovative leader in the digital landscape of payments, we are able to help our client enhance the guest experience by delivering a seamless digitalised payment process on board. With the growing popularity of cruise vacations across Asia, we look forward to deepening our partnership with Genting Criuse Lines."

Using the Quick Pay Self-Checkout System on board, Dream Cruises guests can now control their own finances during their voyage, including setting up preauthorised spending limits, managing accounts for friends and family, monitoring consumption during the trip and settling their bill at the end of their journey. A wide range of payment choices are available including Alipay, Mastercard, Visa, American Express, Diners Club, JCB and Union Pay, with more methods to be added in the future.

Wirecard AG is a global technology group that supports companies in accepting electronic payments from all sales channels. The Wirecard Group offers outsourcing and white label solutions for electronic payments. A global platform bundles international payment acceptances and methods with supplementary fraud prevention solutions.

Genting Cruise Lines is a division of Genting Hong Kong comprising of three distinct cruise brands - Star Cruises, Dream Cruises and Crystal Cruises. Star Cruises established the Asia-Pacific as a worldwide cruise destination and has six vessels: SuperStar Virgo, SuperStar Libra, SuperStar Aquarius, SuperStar Gemini, Star Pisces and The Taipan. Developed specifically for the Asian market, Dream Cruises has two ships: Genting Dream and World Dream.

The Crystal Experience - featuring global journeys with Crystal Cruises, Crystal River Cruises, Crystal Yacht Expedition Cruises, Crystal AirCruises and Crystal Air, is positioned at the luxury market.

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