“Bread and butter issues, from managing overheads, talent sourcing and management, to ensuring the best use of available resources are challenges that are not unique to businesses in Singapore. Technology players can help by taking the hype out of today’s buzzwords such as 'productivity' and 'innovation', and contextualise them into practical technology-based solutions that are easily implemented and integrated into existing workflows, and more importantly, deliver results," explained Tan May Lin, General Manager, Epson Singapore (Sales Division).
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| The Epson Back Office showcase. |
Epson showcased a variety of scenarios, including the back office, which it says is usually the printing hub and a major contributor to operating costs. The Epson Workforce Pro WF-R8591 can yield up to 75,000 water-resistant high quality pages with Epson's Replaceable Ink Pack System technology, reducing the need for ink replacement, for example. The Epson DS-7500 scanner can archive documents and forms; the LabelWorks LW-700 labels folders and documents and helps with asset tracking, while the DFX9000 Dot Matrix Printer comes in useful for payroll printing solutions.
In the design, planning and production department scenario, Epson’s EB-1430Wi ultra short-throw interactive business projectors underpinned a video conferencing solution to facilitate discussions on industrial designs. The finished designs were printed out using Epson’s SureColor SC T7270 large format inkjet printers. At the production line, Epson’s LQ2190 dot matrix printers printed the bill of material lists.
Three of Epson's partners were also on hand to demonstrate real-life business scenarios. LifeSize showed how geographically-dispersed teams can still interact to collaborate and raise productivity.
Lucep focused on the retail sector, demonstrating how businesses can segment customers, develop more personalised services, and provide a seamless in-store or online experience. In a mock Customer Service Centre, Lucep's cloud-based queue system leveraged Epson’s point-of-sale systems, with the same printer used for queue tickets, receipts and coupon printing to save manpower, time and cost.
In the queue scenario, Epson’s EB-595Wi, which it says is the world's first 3LCD finger-touch interactive projector, provided the digital signage. The projector displayed an interactive queue number request from customers, and projected the number of the next customer in line. The projector was teamed with a TM-T88V-DT thermal receipt printer to allocate queue numbers in an automated manner.
ChemCare Asia shared its Globally Harmonized System (GHS) solutions, which it said are becoming more popular as companies in the chemical industry are faced with short compliance timelines and an increased awareness on health and safety issues.
In a logistics and warehousing scenario, ChemCare Asia demonstrated Chemwatch, a chemical safety and management database that allows end users and suppliers to print a safety data sheet for the labelling of their products. Epson TM-C3510 Colour Label printers and GPC-830 business inkjet printers were used for the on-demand colour printing of GHS-compliant labels, as well as labels for prototypes. Epson’s DS-860 colour document scanners added digital archival services for delivery orders returned to the warehouse, automating record-keeping for audit purposes.
Lifesize was at the sales and marketing showcase with Lifesize Cloud, a device and cloud infrastructure which employees can connect to regardless of location. For the demonstration, Lifesize Cloud was used together with the Epson DS-70000 colour document scanner and EB-1430Wi projector for competitor research and real-time discussions and annotations respectively.
“The concept of how Epson’s interactive projectors can be linked with video conferencing is something that I see value in for my clients. Today’s convention has also given me the opportunity to better understand Epson’s printing solutions. The 'Back Office' setup, which shows us the cost-saving ink technology in the printers, is certainly worth considering, even for my own office,” said Jeffrey Lim, Managing Director of PAVE System, which specialises in audio and visual equipment such as displays and speakers.
In the design, planning and production department scenario, Epson’s EB-1430Wi ultra short-throw interactive business projectors underpinned a video conferencing solution to facilitate discussions on industrial designs. The finished designs were printed out using Epson’s SureColor SC T7270 large format inkjet printers. At the production line, Epson’s LQ2190 dot matrix printers printed the bill of material lists.
Three of Epson's partners were also on hand to demonstrate real-life business scenarios. LifeSize showed how geographically-dispersed teams can still interact to collaborate and raise productivity.
Lucep focused on the retail sector, demonstrating how businesses can segment customers, develop more personalised services, and provide a seamless in-store or online experience. In a mock Customer Service Centre, Lucep's cloud-based queue system leveraged Epson’s point-of-sale systems, with the same printer used for queue tickets, receipts and coupon printing to save manpower, time and cost.
In the queue scenario, Epson’s EB-595Wi, which it says is the world's first 3LCD finger-touch interactive projector, provided the digital signage. The projector displayed an interactive queue number request from customers, and projected the number of the next customer in line. The projector was teamed with a TM-T88V-DT thermal receipt printer to allocate queue numbers in an automated manner.
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| The Epson Customer Service Centre showcase. |
ChemCare Asia shared its Globally Harmonized System (GHS) solutions, which it said are becoming more popular as companies in the chemical industry are faced with short compliance timelines and an increased awareness on health and safety issues.
In a logistics and warehousing scenario, ChemCare Asia demonstrated Chemwatch, a chemical safety and management database that allows end users and suppliers to print a safety data sheet for the labelling of their products. Epson TM-C3510 Colour Label printers and GPC-830 business inkjet printers were used for the on-demand colour printing of GHS-compliant labels, as well as labels for prototypes. Epson’s DS-860 colour document scanners added digital archival services for delivery orders returned to the warehouse, automating record-keeping for audit purposes.
“The concept of how Epson’s interactive projectors can be linked with video conferencing is something that I see value in for my clients. Today’s convention has also given me the opportunity to better understand Epson’s printing solutions. The 'Back Office' setup, which shows us the cost-saving ink technology in the printers, is certainly worth considering, even for my own office,” said Jeffrey Lim, Managing Director of PAVE System, which specialises in audio and visual equipment such as displays and speakers.
*Images from Epson Singapore.
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