The development is in response to customers' new expectations for personalised, consistent interaction across store, web, mobile and social channels.
“Consumers increasingly associate their digital experience with a company’s overall brand and reputation, making it even more important to exceed their service expectations and rise above the competition,” said Robert Hildenbrand, VP, worldwide Oracle Applications Services, HP Enterprise Services. “Our services coupled with Oracle’s software enable enterprises to deploy cross-channel solutions that can help companies drive repeat business, customer retention and advocacy.”
The HP Digital Customer Experience for Oracle offering combines HP’s services with Oracle’s customer experience software, creating a compelling set of services to integrate new systems into an enterprise's existing landscape. This includes agile delivery, continuous integration, system testing, identity management integration, security, governance and reporting framework, operations and maintenance.
“Consumers increasingly associate their digital experience with a company’s overall brand and reputation, making it even more important to exceed their service expectations and rise above the competition,” said Robert Hildenbrand, VP, worldwide Oracle Applications Services, HP Enterprise Services. “Our services coupled with Oracle’s software enable enterprises to deploy cross-channel solutions that can help companies drive repeat business, customer retention and advocacy.”
The HP Digital Customer Experience for Oracle offering combines HP’s services with Oracle’s customer experience software, creating a compelling set of services to integrate new systems into an enterprise's existing landscape. This includes agile delivery, continuous integration, system testing, identity management integration, security, governance and reporting framework, operations and maintenance.
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