Live video assistance a feature at Bank Audi's Novo branch in Beirut

Bank Audi has opened a flagship Novo branch in the Palladium Building in Beirut Central District. The Novo branch, open 365 days a year, provides interactive access to banking services.

The branch features, for the first time in Lebanon, interactive teller machines (ITMs) which offer customers live video conferencing with personal tellers. 

A Novo advisory room is also available for customers and enables live video chat, browsing and applying for services, loans and cards, in addition to a selection of banking services. 

Visitors can also make use of Cards to Go, a vending machine for prepaid cards. The machine includes the Card Artist feature which enables them to design their own prepaid card, which is issued on the spot.

The new branch also includes a Novo information station that offers live video chats with Bank Audi advisors, as well as the possibility of instantly browsing through services, loans and cards, and accessing home showrooms with loans, cards and services simulations.

*Image from Bank Audi.