The benefits are fourfold: SmartUC can help businesses become more productive, deliver a first class experience for their customers, differentiate their products and services, and expand.
Providing a suite of unified communications capabilities, SmartUC will be delivered in two different offerings – a Standard option for small businesses with fewer than 50 users, and a Premium option for companies with over 50 users, which can scale to support up to 2,500 users, allowing for seamless business growth and flexibility. The SmartUC Premium option includes all the capabilities of the Standard version, plus mobile and soft clients for Android, IOS, Windows and Mac, contact centre self-service and multimedia capabilities.
For small and midsize businesses (SMBs) in particular, a cost effective and high-performance technology solution can help to deliver quicker decision making and better business results. The SmartUC solution ticks all the boxes to help Singapore businesses grow and deliver exceptional service:
· Simple to use and easy to tailor; can be deploy with managed service support
· Monthly subscription offering without the hefty upfront IT expenses or costly feature upgrades associated with traditional corporate phone systems
· Supports a handful of users all the way to 2,500 users
· Integrates easily with existing solutions
· Can work at the workplace, or in the cloud
Providing a suite of unified communications capabilities, SmartUC will be delivered in two different offerings – a Standard option for small businesses with fewer than 50 users, and a Premium option for companies with over 50 users, which can scale to support up to 2,500 users, allowing for seamless business growth and flexibility. The SmartUC Premium option includes all the capabilities of the Standard version, plus mobile and soft clients for Android, IOS, Windows and Mac, contact centre self-service and multimedia capabilities.
For small and midsize businesses (SMBs) in particular, a cost effective and high-performance technology solution can help to deliver quicker decision making and better business results. The SmartUC solution ticks all the boxes to help Singapore businesses grow and deliver exceptional service:
· Simple to use and easy to tailor; can be deploy with managed service support
· Monthly subscription offering without the hefty upfront IT expenses or costly feature upgrades associated with traditional corporate phone systems
· Supports a handful of users all the way to 2,500 users
· Integrates easily with existing solutions
· Can work at the workplace, or in the cloud
"With SmartUC, we bring about a cost-effective value proposition to help Singapore companies to operate more efficiently, while maintaining the fine balance to scale and grow more competitively. Through this innovative approach, we aim to partner our enterprise customers to deliver outstanding service to their businesses. We are pleased to work with an industry leader like Avaya to offer SmartUC to meet the communication needs of Singapore's enterprises,” said Sebastian Tan, Vice President, Enterprise Solutions, Services and Delivery, StarHub.
“The expectations of business users and customers have rapidly evolved in recent years, and that change will only accelerate. We now expect mobility and apps and social and cloud. We expect video and chat and flexibility and ease of use. We expect the world at our click. Avaya is delighted to be working with StarHub to help businesses in Singapore deliver all of that for their own people and their customers,” said Pamela Tham, Singapore Country Leader, Avaya.
Both SmartUC Standard and SmartUC Premium will benefit from StarHub’s SIP (session initiation protocol) Voice capabilities to deliver IP telephony services, unified communications solutions and associated collaboration and conferencing capabilities. SmartUC is based on the Avaya IP Office platform, a solution for SMBs with over 480,000 midmarket systems installed around the world. IP Office helps connect businesses with their customers using the methods those customers prefer - including voice, SMS, web chat, video, email, or fax. IP Office also helps people work from anywhere.
“The expectations of business users and customers have rapidly evolved in recent years, and that change will only accelerate. We now expect mobility and apps and social and cloud. We expect video and chat and flexibility and ease of use. We expect the world at our click. Avaya is delighted to be working with StarHub to help businesses in Singapore deliver all of that for their own people and their customers,” said Pamela Tham, Singapore Country Leader, Avaya.
Both SmartUC Standard and SmartUC Premium will benefit from StarHub’s SIP (session initiation protocol) Voice capabilities to deliver IP telephony services, unified communications solutions and associated collaboration and conferencing capabilities. SmartUC is based on the Avaya IP Office platform, a solution for SMBs with over 480,000 midmarket systems installed around the world. IP Office helps connect businesses with their customers using the methods those customers prefer - including voice, SMS, web chat, video, email, or fax. IP Office also helps people work from anywhere.
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