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| Source: Fluke Networks website. |
In response to fundamental shifts in the way enterprises architect their IT networks and data centres, Fluke Networks has unveiled a strategy to align its product portfolio around the needs of the Borderless Enterprise—any organisation whose end users rely on the unencumbered flow of digital information to conduct business.
Fluke Networks’ product strategy focuses on putting organisations back in control of the performance of their entire IT landscape—regardless of whether services are running on premise or in the cloud—with a portfolio of powerful tools. With complementary launch of TruView Live, a new software-as-a-service (SaaS) offering, Fluke Networks is also extending enterprise-grade, real-time network activity and performance monitoring to cover cloud applications.
“IT departments have traditionally focused on technology, service delivery and stability, while line-of-business leaders are eager to adopt solutions that enable rapid competitive advantage and winning more customers. These different perspectives can sometimes create tension between IT and business leaders, but they can all agree poor user experience has a cost—whether it’s lost customer relationships, decreased revenues or reduced employee productivity,” said Arif Kareem, President of Fluke Networks.
“Traditional IT has reached an inflection point where balancing technology and business outcomes is critical. With the growing influence of business units in selecting and bringing cloud-based services into the enterprise, IT leaders have to not only act as business partners, but also ensure Quality of Service for all applications. By taking accountability for improving user experience, IT can demonstrate a critical business benefit.”
Many IT departments rely on multiple point-solution tools to monitor and troubleshoot application and network performance; however, these lack the holistic view required to measure end-user experience, a performance metric both business and IT leaders can understand and embrace. By monitoring actual response time experienced by end users, IT can align its objectives with those of the business and demonstrate its value.
The lack of a holistic, or borderless, view also inhibits IT’s ability to identify and solve problems, sometimes requiring days or weeks to identify the root cause of an issue. Analyst firm Forrester recently reported that 31% of corporate network performance issues take more than a month to resolve.
Degraded network performance results in significant risk, according to a research recently conducted by Enterprise Management Associates. The survey results indicate a majority of enterprises have experienced poor application performance on at least an occasional basis. The consequences of poor application performance cited by survey respondents included revenue impact (67%), reduced user productivity (77%), and negative customer experience (79%).
The report also highlights how IT struggles to address cloud application performance issues:
· Three in 10 (29%) of respondents said they had poor visibility into network performance
· One in five (21%) said they had poor visibility into application performance, and
· Two in five (41%) reported difficulty troubleshooting performance issues once they were aware of problems.
Fluke Networks' Borderless Enterprise strategy runs right across devices, applications, locations and cloud providers:
· Visual TruView – a unified network and application performance monitoring appliance
· OptiView XG – a rugged tablet for network analysis
· OneTouch AT 10G Network Assistant – an automated handheld tester
· AirMagnet – A suite of products that address wireless network design, analysis and security
· TruView Live – a SaaS offering that delivers cloud application monitoring
Fluke Networks will be rolling out additional product enhancements to address other needs of the Borderless Enterprise, including hosted VOIP, the mobile user experience and enhanced security capabilities later this year.
Interested?
View the associated video
Read the TechTrade Asia blog post on TruView Live.
Get the TruView Live trial free.
“IT departments have traditionally focused on technology, service delivery and stability, while line-of-business leaders are eager to adopt solutions that enable rapid competitive advantage and winning more customers. These different perspectives can sometimes create tension between IT and business leaders, but they can all agree poor user experience has a cost—whether it’s lost customer relationships, decreased revenues or reduced employee productivity,” said Arif Kareem, President of Fluke Networks.
“Traditional IT has reached an inflection point where balancing technology and business outcomes is critical. With the growing influence of business units in selecting and bringing cloud-based services into the enterprise, IT leaders have to not only act as business partners, but also ensure Quality of Service for all applications. By taking accountability for improving user experience, IT can demonstrate a critical business benefit.”
Many IT departments rely on multiple point-solution tools to monitor and troubleshoot application and network performance; however, these lack the holistic view required to measure end-user experience, a performance metric both business and IT leaders can understand and embrace. By monitoring actual response time experienced by end users, IT can align its objectives with those of the business and demonstrate its value.
The lack of a holistic, or borderless, view also inhibits IT’s ability to identify and solve problems, sometimes requiring days or weeks to identify the root cause of an issue. Analyst firm Forrester recently reported that 31% of corporate network performance issues take more than a month to resolve.
Degraded network performance results in significant risk, according to a research recently conducted by Enterprise Management Associates. The survey results indicate a majority of enterprises have experienced poor application performance on at least an occasional basis. The consequences of poor application performance cited by survey respondents included revenue impact (67%), reduced user productivity (77%), and negative customer experience (79%).
The report also highlights how IT struggles to address cloud application performance issues:
· Three in 10 (29%) of respondents said they had poor visibility into network performance
· One in five (21%) said they had poor visibility into application performance, and
· Two in five (41%) reported difficulty troubleshooting performance issues once they were aware of problems.
Fluke Networks' Borderless Enterprise strategy runs right across devices, applications, locations and cloud providers:
· Visual TruView – a unified network and application performance monitoring appliance
· OptiView XG – a rugged tablet for network analysis
· OneTouch AT 10G Network Assistant – an automated handheld tester
· AirMagnet – A suite of products that address wireless network design, analysis and security
· TruView Live – a SaaS offering that delivers cloud application monitoring
Fluke Networks will be rolling out additional product enhancements to address other needs of the Borderless Enterprise, including hosted VOIP, the mobile user experience and enhanced security capabilities later this year.
Interested?
View the associated video
Read the TechTrade Asia blog post on TruView Live.
Get the TruView Live trial free.
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