“As we move towards realising our Smart Nation vision, the Government is actively engaging with citizens, businesses and the tech industry. We seek to gain better insights into the kinds of applications that people need and build new digital government capabilities to deliver great experiences to them. This is also the time to invest in the infrastructure that will be foundational to Smart Nation,” said Jacqueline Poh, Managing Director of the Infocomm Development Authority (IDA), at the annual Industry Briefing on Infocomm Initiatives in the Public Sector.
Government agencies will be leveraging on agile development, cloud services and data analytics, as well as emerging technologies like Internet of Things sensors and robotics, to better anticipate and meet citizens' needs. Poh cited examples such as the OneService Mobile App, which was a convenient way for the public to provide feedback on municipal issues and MyResponder, a life-saving mobile application by the Singapore Civil Defence Force (SCDF), which leverages on location awareness to enable volunteers to assist with cardiac arrest cases.
She added that an enhanced SingPass - a government ID for citizens - will be introduced this year, including two factor authentication amongst other features. A new Corporate Pass will be implemented for businesses and organisations to access multiple government e-services more securely in 2016.
Enhancing cyber security within the government is another key area of focus. Poh revealed that over the past two years, measures have been taken to strengthen capabilities in monitoring and detecting cyber threats through the Cyber Watch Centre (CWC) and Monitoring and Operations Command Centre (MOCC) as well as securing of government ICT infrastructure through distributed denial of service (DDoS) mitigation services and tighter access controls.
In building capabilities for a digital government, IDA will continue to work with the industry and co-create solutions for a Smart Nation. One initiative is the Accreditation@IDA programme launched in 2014 to assist local technology companies in getting their innovative products and services adopted by government agencies and other consumers. The programme seeks to provide an independent third-party evaluation of the companies’ claimed product core functionalities and ability to deliver. To date, eight companies (Deep Identity, Green Koncepts, InspireTech, Kai Square, Latize, Tagit, Trakomatic and VKey) have been accredited in areas such as mobile security, enterprise analytics, video analytics and energy management.
"A digital government is one where we put citizens at the heart of service development and delivery," said Chan Cheow Hoe, Assistant Chief Executive (Government Services), IDA at the Industry Briefing. "To be nimble and responsive, the government can no longer outsource applications development so extensively, but seek to co-source solutions with industry."
A Centre of Excellence in software engineering and data analytics is being set up by IDA in One-North. With facilities for user research, user experience testing and consultancy services to government agencies in developing services for citizens. It will be staffed by a team of software engineers and data scientists, and engender a culture that is multi-disciplinary, innovative and collaborative. "The government must anticipate the needs of citizens through data analytics, build up its own internal IT engineering and development capabilities whilst engaging the best partners in the industry", Chan added.
Chan said that the government will continue to invest in ICT to realise the Smart Nation vision, and seek collaboration with the industry to build capabilities and develop more citizen-centric services. It is projected that S$2.2 billion worth of infocomm tenders will be called in the financial year of 2015 with key areas of procurement focused on digital and data services, web services, infocomm infrastructure, as well as the development of the Smart Nation Platform.
Government agencies will be leveraging on agile development, cloud services and data analytics, as well as emerging technologies like Internet of Things sensors and robotics, to better anticipate and meet citizens' needs. Poh cited examples such as the OneService Mobile App, which was a convenient way for the public to provide feedback on municipal issues and MyResponder, a life-saving mobile application by the Singapore Civil Defence Force (SCDF), which leverages on location awareness to enable volunteers to assist with cardiac arrest cases.
She added that an enhanced SingPass - a government ID for citizens - will be introduced this year, including two factor authentication amongst other features. A new Corporate Pass will be implemented for businesses and organisations to access multiple government e-services more securely in 2016.
Enhancing cyber security within the government is another key area of focus. Poh revealed that over the past two years, measures have been taken to strengthen capabilities in monitoring and detecting cyber threats through the Cyber Watch Centre (CWC) and Monitoring and Operations Command Centre (MOCC) as well as securing of government ICT infrastructure through distributed denial of service (DDoS) mitigation services and tighter access controls.
In building capabilities for a digital government, IDA will continue to work with the industry and co-create solutions for a Smart Nation. One initiative is the Accreditation@IDA programme launched in 2014 to assist local technology companies in getting their innovative products and services adopted by government agencies and other consumers. The programme seeks to provide an independent third-party evaluation of the companies’ claimed product core functionalities and ability to deliver. To date, eight companies (Deep Identity, Green Koncepts, InspireTech, Kai Square, Latize, Tagit, Trakomatic and VKey) have been accredited in areas such as mobile security, enterprise analytics, video analytics and energy management.
"A digital government is one where we put citizens at the heart of service development and delivery," said Chan Cheow Hoe, Assistant Chief Executive (Government Services), IDA at the Industry Briefing. "To be nimble and responsive, the government can no longer outsource applications development so extensively, but seek to co-source solutions with industry."
A Centre of Excellence in software engineering and data analytics is being set up by IDA in One-North. With facilities for user research, user experience testing and consultancy services to government agencies in developing services for citizens. It will be staffed by a team of software engineers and data scientists, and engender a culture that is multi-disciplinary, innovative and collaborative. "The government must anticipate the needs of citizens through data analytics, build up its own internal IT engineering and development capabilities whilst engaging the best partners in the industry", Chan added.
Chan said that the government will continue to invest in ICT to realise the Smart Nation vision, and seek collaboration with the industry to build capabilities and develop more citizen-centric services. It is projected that S$2.2 billion worth of infocomm tenders will be called in the financial year of 2015 with key areas of procurement focused on digital and data services, web services, infocomm infrastructure, as well as the development of the Smart Nation Platform.
More Infocomm Projects in FY2015
Ministry of Education (MOE):
To gain greater insights and make better business decisions and policy formulation, MOE hopes to acquire analytics tools and capability to mine from its rich pool of existing data sets. In the next three years, MOE will also acquire ICT services to build and extend its infrastructure in schools and procurement of systems for efficient school administration.
Ministry of Manpower (MOM):
MOM shared that it will be looking at skills, solutions and experiences in tuser experience design, agile techniques, automated testing, data management and analytics, drones and the Internet of Things. MOM also shared the planned procurement for next generation work pass system, a licensing system for employment agencies and dormitories, and a new finance and procurement tracking system.
National Library Board (NLB):
Through automation and self-service, NLB aims to reduce library operations, and allow staff to focus on the user experience.
Singapore Customs (SC):
To propel Singapore as a secure trade hub, Singapore Customs and IDA will be revamping the National Trade Infrastructure. The enhanced infrastructure will provide greater resiliency and alignment to further strengthen Singapore’s trading system and value-add to businesses. The new system, tentatively known as the new National Trade Infrastructure, is a keystone project for the government.
No comments:
Post a Comment