“The market has seen huge demand for customised and personalised services for the insurance, telecom, banking, utilities, and HR verticals,” says Faisal Ghaus, Vice President of Technavio. “Companies are moving towards a model that requires cloud services that cater to specific industry needs.”
The report names Accenture, HCL Technologies, Hewlett-Packard Company (HP), IBM and PricewaterhouseCoopers (PwC) as key vendors, and lists complexities associated with the cloud environment as a market driver. Security issues and a lack of agreement among stakeholders could prove to be challenges.
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