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| Source: the Etihad Careers website. |
As part of a company-wide business transformation program, Etihad Airways is deploying SAP’s cloud-based solutions across its human resources, finance and procurement and supply management functions.
The technology transformation will enable Etihad Airways to redesign its vital back-office processes entirely, standardise across its subsidiaries and partner airline Air Seychelles, and scale up to support its continued growth.
In the first phase of implementation, the airline has modernised and simplified the recruitment process by introducing new capabilities through SAP’s SuccessFactors.
A new Etihad Airways careers website has been launched to enrich the candidate recruitment experience. Latest features include a fresh layout, job alerts, and integration with the world’s largest professional network, LinkedIn. It also offers real-time visibility on the status of job applications for candidates, hiring managers and recruiters.
The website has gained a lot of interest and within a week of its launch received 160,000 visits and 6,000 job applications. In addition, 14,000 candidates have signed up as Talent Community Members - a new capability that further strengthens Etihad Airways’ global position to recruit the best aviation talent.
Other capabilities that will benefit internal managers include an improved job requisition management process to help track job openings and applicants, new internal and external job posting procedures, standardised job descriptions, and optimised recruitment management and onboarding workflows to attract and engage high-quality candidates.
Mona Walid, Etihad Airways’ Vice President of Talent Acquisition, said: “As Etihad Airways crosses the 25,000 employee milestone and witnesses phenomenal growth, we needed to redesign our recruitment processes to benefit us, our HR team and the 250,000 applicants who apply to work at the airline each year.
“SAP SuccessFactors plays a pivotal role in helping us do this. It will change the way we work for the better, help us maximise the potential of our people, while aiding the growth of our international and UAE national talent pool - which alone is expected to reach 6,000 by 2020.”
Robert Webb, Etihad Airways’ Chief Information and Technology Officer, said: “This deployment reinforces our technology and innovation strategy of connecting Etihad Airways, our partners and ultimately our guests through modern, scalable and sustainable solutions.
“This cloud-based platform will leverage capabilities within the HR function and across our business to increase efficiency, improve information sharing, and promote better cooperation.”
The next phase of the implementation will transform performance management and career development, while offering access to learning and development content across multiple platforms and devices, positively impacting every employee across Etihad Airways and its subsidiaries.
In late August, Etihad Airways’ Procurement and Supply Management (P&SM) department separately implemented SAP’s cloud-based Ariba solutions in line with the airline's growth strategy.
The Sourcing and Supplier Information Management solutions will help the airline to automate and streamline its source-to-contract processes, and efficiently integrate new suppliers.
The new processes and capabilities will give Etihad Airways clear visibility into its spend and contracts, and provide up-to-date information on all supplier activity. Other significant workflow improvements include a virtual tender board and contract approval procedures to speed up procurement decisions; automated purchase orders to reduce manual and paper-based activities; and access to global suppliers through the SAP Ariba portal.
Through a self-service portal, suppliers will be able to collaborate electronically and participate in online bidding for available opportunities at Etihad Airways and across its partner airlines. Invoices will be digitised to reduce errors and inefficiency, while improving controls and compliance.
Adil Al Mulla, Etihad Airways’ Vice President Procurement and Supply Management, said: “SAP Ariba will support Etihad Airways’ extraordinary growth by more effectively tapping into the global business network and standardising our processes for purchasing goods and services. It will offer enormous value to our suppliers and our guests, while allowing us to control spending, collaborate with suppliers at the right time, and minimise risks.
“Importantly, as we move towards a complete end-to-end automated procurement system, SAP Ariba will also open up great global opportunities to UAE-based suppliers, further supporting the Abu Dhabi economy and its 2030 vision.”
Webb said: “This implementation is a perfect example of how our technology and innovation strategy is reaping benefits for everyone. We continue to share best practices and deliver innovative, cloud-based solutions that drive efficiencies and synergies across Etihad Airways, our partner airlines and suppliers across the globe, while bringing benefits to Abu Dhabi.”
The next phase of the implementation will introduce the Contract Management and Supplier Performance Management solutions, allowing Etihad Airways to automate and standardise contracts for greater productivity and compliance, and evaluate supplier performance to improve supplier relationships and minimise supply risks.
The technology transformation will enable Etihad Airways to redesign its vital back-office processes entirely, standardise across its subsidiaries and partner airline Air Seychelles, and scale up to support its continued growth.
In the first phase of implementation, the airline has modernised and simplified the recruitment process by introducing new capabilities through SAP’s SuccessFactors.
A new Etihad Airways careers website has been launched to enrich the candidate recruitment experience. Latest features include a fresh layout, job alerts, and integration with the world’s largest professional network, LinkedIn. It also offers real-time visibility on the status of job applications for candidates, hiring managers and recruiters.
The website has gained a lot of interest and within a week of its launch received 160,000 visits and 6,000 job applications. In addition, 14,000 candidates have signed up as Talent Community Members - a new capability that further strengthens Etihad Airways’ global position to recruit the best aviation talent.
Other capabilities that will benefit internal managers include an improved job requisition management process to help track job openings and applicants, new internal and external job posting procedures, standardised job descriptions, and optimised recruitment management and onboarding workflows to attract and engage high-quality candidates.
Mona Walid, Etihad Airways’ Vice President of Talent Acquisition, said: “As Etihad Airways crosses the 25,000 employee milestone and witnesses phenomenal growth, we needed to redesign our recruitment processes to benefit us, our HR team and the 250,000 applicants who apply to work at the airline each year.
“SAP SuccessFactors plays a pivotal role in helping us do this. It will change the way we work for the better, help us maximise the potential of our people, while aiding the growth of our international and UAE national talent pool - which alone is expected to reach 6,000 by 2020.”
Robert Webb, Etihad Airways’ Chief Information and Technology Officer, said: “This deployment reinforces our technology and innovation strategy of connecting Etihad Airways, our partners and ultimately our guests through modern, scalable and sustainable solutions.
“This cloud-based platform will leverage capabilities within the HR function and across our business to increase efficiency, improve information sharing, and promote better cooperation.”
The next phase of the implementation will transform performance management and career development, while offering access to learning and development content across multiple platforms and devices, positively impacting every employee across Etihad Airways and its subsidiaries.
In late August, Etihad Airways’ Procurement and Supply Management (P&SM) department separately implemented SAP’s cloud-based Ariba solutions in line with the airline's growth strategy.
The Sourcing and Supplier Information Management solutions will help the airline to automate and streamline its source-to-contract processes, and efficiently integrate new suppliers.
The new processes and capabilities will give Etihad Airways clear visibility into its spend and contracts, and provide up-to-date information on all supplier activity. Other significant workflow improvements include a virtual tender board and contract approval procedures to speed up procurement decisions; automated purchase orders to reduce manual and paper-based activities; and access to global suppliers through the SAP Ariba portal.
Through a self-service portal, suppliers will be able to collaborate electronically and participate in online bidding for available opportunities at Etihad Airways and across its partner airlines. Invoices will be digitised to reduce errors and inefficiency, while improving controls and compliance.
Adil Al Mulla, Etihad Airways’ Vice President Procurement and Supply Management, said: “SAP Ariba will support Etihad Airways’ extraordinary growth by more effectively tapping into the global business network and standardising our processes for purchasing goods and services. It will offer enormous value to our suppliers and our guests, while allowing us to control spending, collaborate with suppliers at the right time, and minimise risks.
“Importantly, as we move towards a complete end-to-end automated procurement system, SAP Ariba will also open up great global opportunities to UAE-based suppliers, further supporting the Abu Dhabi economy and its 2030 vision.”
Webb said: “This implementation is a perfect example of how our technology and innovation strategy is reaping benefits for everyone. We continue to share best practices and deliver innovative, cloud-based solutions that drive efficiencies and synergies across Etihad Airways, our partner airlines and suppliers across the globe, while bringing benefits to Abu Dhabi.”
The next phase of the implementation will introduce the Contract Management and Supplier Performance Management solutions, allowing Etihad Airways to automate and standardise contracts for greater productivity and compliance, and evaluate supplier performance to improve supplier relationships and minimise supply risks.
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