Gemalto introduces LinqUs IoT QoS solution

Gemalto, the digital security provider, has launched the LinqUs IoT Quality of Service (QoS)​, a solution that enables mobile operators to monitor the cellular QoS of smart objects in real time. This ensures the reliable connectivity which is essential for any successful Internet of Things and machine-to-machine (M2M) applications. LinqUs IoT QoS provides instant network status and analysis, and ensures a rich array of data is readily available and accessible.

Gemalto's LinqUs IoT Quality of Service is ideal for automotive, fleet management, smart grid, alarm panels and connected point of sale (PoS) applications, the company said. Mobile operators can provide their device manufacturer and service provider clients with clear visibility of network and connectivity performances, facilitating service level agreements and creating a highly effective means of differentiation.

LinqUs IoT Quality of Service can be deployed on the operator's premises, or in the cloud for fully outsourced management by Gemalto. Real-time data is gathered via IoT QoS clients embedded in the device. All the information gathered by LinqUs IoT QoS is available via tailored advanced analytics, customer service and service level agreement measurement dashboards.

"Reliable connectivity is the foundation of successful investment in the IoT sector," said David Buhan, Senior Vice President of Mobile Subscriber Services for Gemalto. "A recent survey highlighted that more than 90%* of operators believe they need to extend monitoring of their customers' experience to cover expanding IoT services. LinqUs IoT Quality of Service gives them the ideal tool to analyse performance, demonstrate their capabilities and deliver outstanding levels of service to clients."

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*Telecoms.com Annual Industry Survey 2016, available 15 February 2016 – 91.2% of surveyed agree with the statement: "We will need to expand monitoring of customer experience beyond traditional services to cover IoT services."​