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Monday, 1 February 2016

IDC names AT&T, BT, Orange and Singtel as leaders in the APAC telecom service provider race

According to the IDC Telecom MarketScape for Next-Generation Service Providers 2016, BT, Orange, Singtel and AT&T are Leaders of the next-generation of telecom service providers in Asia Pacific.

Published in IDC’s sixth edition of its annual assessment of next-generation telecom operators in Asia Pacific, these service providers demonstrated a strong regional network presence, diverse portfolio of public, private, and hybrid cloud services, comprehensive suite of managed services offerings in the region, as well as a large base of mid- and large-sized enterprises, multinational corporations (MNCs), and government clients across the Asia Pacific region, the analyst firm said.

The Leaders are closely followed by Major Players, such as regional service providers Telstra and NTT Comms, along with global service providers including Vodafone and Verizon.

"Most of the service providers today have responded well to address enterprise requirements for consistency, cost-effectiveness, and expansive coverage. Regionally and globally, service providers have blanketed key markets and hubs with managed virtual private networks (VPN) and Ethernet access coverage. However, they differentiate themselves based on their focus and key strategic capabilities,” said Nikhil Batra, Research Manager for IDC's Asia/Pacific Telecom team.

"The service providers are rising to the challenge of meeting these complex enterprise demands, for secure networking, cloud, collaboration, and machine-to-machine/Internet of Things (M2M/IoT) solutions. More importantly, service providers in the region have realised their role in driving 3rd Platform technologies (cloud, social, mobile and big data) in emerging markets and are helping enterprises in their transformation journey by acting as trusted advisors who understand their business." 

Australia-based Telstra turned out to be the best performer over the last year in terms of year-on-year movement, largely due to its Pacnet acquisition, which gives it additional software-defined networking/network functions virtualisation (SDN/NFV) and data centre capabilities, undersea cable network and a significant footprint in the China market. Other than Pacnet, Telstra’s industry-specific solutions and cloud services (mainly in Australia) and Indonesia joint venture with Telkom Indonesia drove the upward push.

In order to address today's dynamic enterprise demands, telcos are looking beyond just selling 'dumb pipes' to enterprises. Network services are becoming more 'intelligent' as service providers continue to invest in technologies within their network core to deliver more efficient, scalable, and 'smarter' networks to enterprises. Beyond the network layer, telcos are also expanding their managed services portfolio to grow revenue. The more advanced telcos are also moving deeper into the ICT stack, providing professional and consultancy services, enterprise mobility, big data, M2M, and IoT services and solutions.

IDC highlights the following as key differentiators for success in this market:

• Capability to offer a diverse portfolio of hybrid, public, and private cloud services as well as orchestration capabilities

• A well-rounded portfolio of managed ICT and cloud-based services including 3rd platform technology solutions, unified communications and collaboration (UC&C), managed security and professional services

• SDN/NFV implementation for enhanced customer experience and operational efficiency.

• Wide range of enterprise mobility, M2M, big data, and analytics solutions.

IDC MarketScape: Asia/Pacific Next-Generation Telcos: 2015–16 Vendor Assessment leverages IDC's MarketScape framework to evaluate 11 leading regional and global telecommunications service providers in Asia Pacific, namely T-Systems InternationalOrangeVerizon CommunicationsTata GroupVodafone GroupNippon Telegraph and Telephone CorporationSingapore Telecommunications (Singtel)AT&TBT GroupTelstra Corporation, and GCX

The evaluation framework consists of a large variety of parameters such as comprehensiveness of service offerings, data centre and cloud capabilities, go-to-market strategy, growth strategy, partner ecosystem, and innovation strategy. Service providers are evaluated based on their current capabilities and their strategies for the next three to five years that they have set for the enterprise segment in the Asia Pacific region.

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