West Corporation, a provider of technology-enabled communication services has rebranded its InterCall and West IP Communications services and solutions together under the “West” name in the Asia Pacific region. The change follows the 2015 rebrand in North America and is effective immediately.
InterCall was acquired by West in 2003 and has grown to be the largest conferencing and collaboration services provider in the world. West IP Communications, previously Smoothstone IP Communications, was acquired by West in 2011 and provides cloud-based enterprise communications applications and services. These products and solutions will be offered as West’s Unified Communications Services line of business.
“This alignment creates a single, specialised collaboration organization with a comprehensive offering that directly addresses the digital transformation and digitalisation agendas of businesses across the Asia Pacific region,” said Shaun Wormald, West’s Senior Director, Unified Communications Services, Asia Pacific.
West combines market-leading systems, processes and services with teams of industry experts to provide customers with scalable, flexible communications solutions. Unified Communications Services will focus on conferencing & collaboration, digital media services, managed voice services and network services. These services help organisations streamline communication and encourage collaboration, transforming their business offerings and optimising their workforces.
“Consolidating the portfolios of InterCall and West IP Communications under the West name positions West as a global leader in the delivery of mission-critical communications solutions and world-class support for organisations looking to streamline their networks and collaboration processes,” Wormald said. “West will help organisations of all sizes across the Asia Pacific region identify their most pressing business and communications issues and solve those challenges with best-in-class products and services.”
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