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Monday, 5 December 2016

Singapore companies turning to open source for efficiency, innovation

Red Hat, the provider of open source solutions, today announced the results of a commissioned study* by Forrester Consulting, on behalf of Red Hat, about the use of open source in digital innovation initiatives in the Asia Pacific region.

The results revealed that IT decision makers in Singapore are turning to open source to drive better efficiency and digital innovation.

The research surveyed 455 CIOs and senior IT decision-makers from nine countries in Asia Pacific. The insights gathered reflect that 72% of respondents from Singapore believe that technology innovation is either "very important" or "critical" to their organisation's success.

Respondents from Singapore report that their organisations have either implemented (46%) or plan to expand open source implementation (14%), while 40% of respondents plan to implement open source solutions within the next 12 months, motivated by benefits such as faster implementation and improved flexibility, which can enable organisations to deliver new customer experiences, services, and products more quickly.

Six in 10 respondents from Singapore see open source as a cost-saving initiative, while 40% believe it is a strategic investment and increasingly deploy open source solutions as a high quality, enterprise-grade solution running mission critical applications.

Open source can also create new ways of engaging and foster standards and collaboration. Fifty-eight percent of respondents from Singapore use open source to support business innovation with new capabilities and 62% use it to engage an open ecosystem of innovation partners.

The survey results identified that in order to successfully compete in the age of the customer and continue to deliver world-class operational capabilities, respondents from Singapore plan to focus on three IT and business priorities in the next 12 months:

+Reduce cost and improve operational efficiency (78%);
+Improve their organisation's ability to innovate (46%); and
+Improve customer experience (46%).

Specific strategic IT initiatives in the next 12 months to transform both internal and customer facing technologies include:

+The quarters (76%) identified integration of back-end systems-of-record with customer-facing mobile and web systems-of-engagement as a high or critical priority
+More than half (56%) identified modernisation of key legacy applications as a high or critical priority.
+Half identified mobility for workforce efficiency and business improvement as a high or critical priority.
+Half identified consolidation of customer-facing systems with a goal of creating a single customer view as a high or critical priority.

The research predicts that over the next two to three years, the role of open source will accelerate. Survey respondents from Singapore anticipate that their organisation's use of open source may increase by 50% as part of their agile hybrid cloud infrastructure and by 62% in application development and DevOps environments.

Dirk-Peter van Leeuwen, Senior VP and GM, Asia Pacific, Red Hat said, "Many anticipate that the pace of digital disruption will only pick up, causing wider and deeper impact on businesses, and every industry may soon find a digital competitor. It is more urgent than ever for organisations to find their own competitive advantage through technology.

"With this shift, open source has evolved to play an increasingly strategic role as a default choice for technology innovation to help businesses improve their agility, efficiency and innovation."

Damien Wong, VP and GM, ASEAN, Red Hat said, "It is encouraging to see that 60% of respondents in Singapore have been thinking beyond the traditional approaches and are taking a cue from the companies championing digital innovation through open source. Working closely with enterprises, we have witnessed firsthand the power of open source. It is no longer only an IT initiative, but a strategy to create real business impact by transforming and modernising complex IT challenges and accelerating innovation and agility.

"Digitally empowered customers have taken the driver's seat from organisations that once had the power. Keeping pace with the growth of customer expectations can no longer be achieved within the four walls of an organisation. Hence enterprises in Asia Pacific should tap into external and increasingly open source technology, talent, insight and innovation."

*Open Source Drives Digital Innovation , a November 2016 commissioned study, was conducted by Forrester Consulting on behalf of Red Hat. The research was commissioned by Red Hat and completed in September 2016.

Forrester Consulting conducted a computer-assisted telephone interviewing (CATI) survey of 455 senior IT decision-makers and CIOs across nine countries and regions in Asia-Pacific (Australia, Mainland China, Indonesia, India, Japan, Korea, Malaysia, Singapore and Taiwan). The custom survey was completed with organisations which have 1,000 or more employees. Survey respondents included are from organisations in the financial services, government, healthcare and telecommunication industries.

Interested?

Download Open Source Drives Digital Innovation at http://red.ht/2gTb1zY

posted from Bloggeroid

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