Konica Minolta Business Solutions Asia announces Dispatcher Phoenix customer

A large international financial services provider has contracted Konica Minolta Business Solutions Asia (BSA), a print and enterprise content management provider, to implement the Dispatcher Phoenix automated workflow solution.

Launched in July last year, Dispatcher Phoenix makes business workflow processes smarter by automating printing, routing, and imaging processes. In addition, users can access cloud services like DropBox, OneDrive, and Google Drive via the Konica Minolta bizhub MFP control panel.

"As a digital company, Konica Minolta continues to add value to customers by offering solutions that help them shift into digital smart workplace, optimise information, and repurpose it for greater insight", said Jonathan Yeo, GM, Konica Minolta BSA.

The key issue that the company faced was time-consuming manual workflow processes. The time spent on retrieving documents had led to a slow turnaround time for many tasks. In addition, some departments printed in high volumes, leading to expensive paper usage and physical storage requirements.

Konica Minolta offered workflow automation for easy retrieval of documents while enhancing document security in the organisation. The automated workflow streamlines the company's operations and reduces the amount of paper needed for tasks. Documents are scanned, so they can be converted into searchable and Microsoft Office formats for easy storage, retrieval and editing.

Dispatcher Phoenix also enhances document security with its ability to redact confidential information within the document. In addition, documents can only be released through user authentication.