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Wednesday, 19 April 2017

Fujitsu unveils new Technology and Service Vision

Fujitsu has released the latest evolution of its Fujitsu Technology and Service Vision. The vision has been finetuned after reviewing the results of a global survey on digital technologies conducted in February 2017, in which Fujitsu surveyed 1,614 management executives and decision makers across a wide range of companies. 

Source: The evolution of the Fujitsu Technology and Service Vision.
Source: The evolution of the Fujitsu Technology and Service Vision.

This year's vision proposes a unique approach to co-creation, utilising digital technologies, or digital co-creation - blending business expertise with digital technologies and creating new value together with customers and partners. 

The four key messages of the Fujitsu Technology and Service Vison 2017 are:

1. People in the digital era: a new digital business workforce combines the promise of digital technologies with human creativity

The capabilities of artificial intelligence (AI) and autonomous robots will continue to advance, helping people work more productively, while also automating many types of work. In addition, intelligent systems will employ AI to learn from data, generating new insights and supporting people in making optimal decisions. It is expected that, through continuous learning via the coordination of people and AI, a new digital business workforce will emerge.

2. Co-creating digital business: generating value in the Digital Arena

The following three transformational forces of digital technologies are accelerating changes:
- Intelligence: using AI to learn from huge volumes of data and generate insights
- Connectivity: transforming business by connecting internal operations and connecting external ecosystem partners
- Customer-orientation: creating experiences tailored to each individual customer

These three forces of digital will transform a broad range of industries into digital arenas, where individual benefits and experiences are co-created by suppliers of services and products, their ecosystem partners and the users themselves. In a digital arena, innovation can be created by co-creation across the borders of existing industries.

3. Digital society: aligning the shared objectives of business and society

The three forces of digital (intelligence, connectivity, and customer-orientation) will enable the emergence of a new networked society where digital arenas are mutually connected. Fujitsu calls this a human-centric intelligent society. 

4. Connected services: toward the co-creation of digital transformations

For business and society to achieve digital transformation, a new digital technology architecture is required to connect all kinds of things and learn from the collected data to generate new insights. Fujitsu is focusing on four core technologies, AI, the Internet of Things (IoT), cloud, and security to this end, and will combine these four with other digital technologies to deliver connected services. Connected Services will be available on Fujitsu's MetaArc Digital Business Platform. 

Fujitsu has issued the Fujitsu Technology and Service Vision annually from April 2013. Central to Fujitsu's vision is empowering people with digital technology, to create significant value for business and society. Fujitsu calls this approach Human Centric Innovation, and believes it is the key to driving digital transformation.

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