Salesforce, the CRM provider, has opened its second data centre in Japan, located in Kobe in the country's Kansai region. The new data centre expands the company's ability to deliver on Salesforce's Intelligent Customer Success Platform including Sales Cloud, Service Cloud, App Cloud, Community Cloud, Analytics Cloud and more—all of which have been made smarter by the artificial intelligence (AI) technology in Salesforce's Einstein—to more customers in Japan and the broader Asia-Pacific region.
"With this new data centre, along with the first local data centre opened in 2011 in Tokyo, Salesforce will be able to continue delivering exceptional reliability and performance to customers," said Shinichi Koide, Chairman, President and CEO, Salesforce Japan. "The new data centre will support the unprecedented growth we've seen in the region and further accelerate the adoption of the Intelligent Customer Success Platform. This is one of our commitments to Japan."
In Q4 of FY17, the Asia-Pacific region (including Japan) was Salesforce's fastest-growing region, growing at 30% in constant currency. Top Japanese brands including Canon Marketing Japan, Meiji Yasuda Life Insurance Company and Sompo Japan Nipponkoa Insurance are using Salesforce to connect with their customers in entirely new ways.
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Read about Salesforce Einstein in TechTrade Asia
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