Retarus provides Mail2Fax to BP Healthcare

Source: Retarus Group. BP Healthcarae takes on Retarus Mail2Fax. From left: Garvy Beh, CEO of Doctor2U & Director of BP Healthcare Group, Verena Werner, Senior Sales Manager, Retarus Asia, and Oliver Prevrhal, MD, Retarus Asia.

Retarus, a leading global provider of professional messaging solutions, has provided its Mail2Fax solution to BP Healthcare, a healthcare provider in Malaysia. The cloud-based solution provides essential support in driving digitisation, efficiency and workflow integration forward, while also helping to strengthen the security of patient records.

Malaysia’s healthcare industry is experiencing increasing volumes of data and more stringent security requirements since the Personal Data Protection Act (PDPA) came into force in 2013. BP Healthcare’s aim is no exception: to comply with security regulations, while achieving quicker turnaround times through the deployment of Retarus Mail2Fax.

The ability to send faxes directly from desktops, lab and pharmacy systems whilst adhering to compliance regulations for sensitive patient information allows BP Healthcare to now dedicate more time to patients’ needs and access to medical services and actively play a role in shaping the future of the healthcare industry.

The increased automation and workflow integration also frees employees from time-consuming administrative tasks, facilitating greater efficiency across the company. Retarus’ web-based Enterprise Administration Services (EAS) portal enables quick data search and detailed analysis of fax transmission. Faxes can also be sent out as email attachments and used as digital records, promoting greater transparency and ease of patient record retrieval.

“We selected Retarus because they understood our needs from both the technical and legal perspectives, which were crucial for activities in the highly-regulated healthcare sector,” said Garvy Beh, CEO of Doctor2U & Director of BP Healthcare Group. “In collaboration with Retarus, it was possible to drive innovation and digitisation throughout our comprehensive BP Healthcare network and beyond national borders since their solution supports all interfaces and all languages.”

Oliver Prevrhal, MD, Retarus Asia said, “We look forward to this continued collaboration, which will enhance healthcare services to patients and the healthcare industry in Southeast Asia.”