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Friday, 18 May 2018

MyRepublic improves productivity with Hitachi Vantara

Telecommunications operator MyRepublic has selected Hitachi Vantara’s Pentaho Data Integration and Business Analytics platform to accelerate its telecommunications technology strategy and enhance business operations in Singapore, Indonesia, New Zealand and Australia.

To expand further into the region and to launch mobile services on top of existing broadband services, MyRepublic is using the Pentaho platform to improve productivity around data storage and operational efficiency, and to provide enterprise-grade scalability.

“The implementation of Hitachi Vantara’s Pentaho data integration and analytics has strengthened MyRepublic’s telcotech strategy across the region, which will help us to scale quickly and expand our offerings to other markets in the future. While we have made significant manpower savings, the bigger benefit is the robust data pipeline we’ve been able to build. Pentaho allows us to add data to this pipeline rapidly, which is important to this vision. Similar to what fintech players achieved with the financial services industry, it paves the way for us to create new data monetisation models that will lead to further innovation in the industry,” said Eugene Yeo, group CIO, MyRepublic.

With the Pentaho platform, MyRepublic was able to integrate and blend data from disparate sources and then create the necessary dashboards with just two software engineers. The result was a 75% savings on human power. 

One of the key tenets of MyRepublic’s telcotech vision is providing telecommunications operators with the ability to enter markets quickly and provide services rapidly. Integrating Pentaho’s open platform and using its library of prebuilt components for data ingestion and processing have helped MyRepublic deliver on this promise.

Pentaho also allows MyRepublic to easily embed dashboards within its operations support systems, customer relationship management and back-office systems. With increased insights, the company has been able to develop further enhancements, including a mobile app geared to their senior management for managing operational key performance indicators.

"MyRepublic is disrupting the traditional telco market with the introduction of telcotech, which uses data and new open-source technologies, analytics and machine learning to disrupt traditional industry models. They chose to use Hitachi Vantara’s Pentaho software because of its open platform and extensive data integration connectors, which meant that MyRepublic can build on top of a data-management platform and go to market faster," said Salmon Sim, Regional VP, big data and IOT analytics, Hitachi Vantara Asia Pacific.

Looking forward, MyRepublic plans to continue partnering with Hitachi Vantara to expand its use of Pentaho to drive more savings and new revenue streams. Planned launches of mobility services in various markets will see MyRepublic capture up to 100 times more data that can be monetised or used to drive new products and services.

MyRepublic expects to launch mobile services in Singapore very soon, with details on its plans and bundles to come. On 3 May, MyRepublic announced a mobile virtual network operator (MVNO) partnership with StarHub. The agreement will enable MyRepublic to utilise StarHub’s mobile network infrastructure to offer mobile services in Singapore.

MyRepublic first announced its intentions to launch mobile services in 2015, and later that year attracted over 50,000 registrations of interest for the MyRepublic HetNet Mobility Trial. The support received spurred the company to continue realising its mobile vision despite not being awarded the 4th telco license in 2017.

“We made a promise and we want to stand by that promise,” said Malcolm Rodrigues, MyRepublic CEO at the time of the MVNO announcement. “We promised that MyRepublic would bring a better kind of mobile service to Singapore, and we believe we can still do that. And we definitely want to thank our friends and supporters for believing in us.”

Added Yap Yong Teck, MD, MyRepublic Singapore: "Beyond having an excellent mobile network, it’s important we work with an MNO partner that’s well-aligned with us in terms of strategy.

“MyRepublic has resonated with Singapore’s younger, more tech-savvy crowd and that is where we will continue with focus with our mobility services.”

“With this partnership comes the ability for us to offer customers more choices, better address customer segment needs and grow our mobile business amid the evolving landscape,” said Howie Lau, CMO, StarHub at the time.

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