- Seventy-three million pounds of recycled materials used in new Dell products since 2013
- New e-waste tracking programme and 360-degree virtual reality supply chain tour extends Dell’s commitment to transparency
- Plastic straws to be removed from Dell global facilities
Dell has released its annual 2020 Legacy of Good update, continuing the company’s long-term commitment to society, team members and the environment. The report summarises efforts during fiscal 2018, which runs from February 4, 2017 to February 2, 2018. The report and corresponding activities are rooted in Dell’s acknowledgement of its responsibility to realise a sustainable and prosperous future.
Dell’s purpose as a company is to drive human progress through technology. One of the ways the company brings that to life is through its Legacy of Good commitment – to put Dell technology and expertise to work where they can do the most good for people and the planet. For Dell that means investing in innovation that reduces environmental impact, supports a transparent supply chain, ensures an inclusive future workforce and advances underserved communities.
“The Legacy of Good programme reflects what’s possible when people and technology come together with purpose,” said Christine Fraser, Chief Responsibility Officer, Dell. “Our customers, partners and teams care about this work now more than ever, and we will continue to seek innovative ways to deploy our resources, design out waste, celebrate inclusion and address the greatest need.”
Amit Midha, President, APJ Commercial, Dell EMC, added, “This region has a major part to play in demonstrating the strong link between technology and its potential to do good: for people, for communities and for the planet. Not only is Asia-Pacific and Japan (APJ) a driving force for innovation but it is also home to some of the most powerful examples of how innovation and technology can drive meaningful change – and facilitate the future of human progress.”
David Webster, President, APJ Enterprise, Dell EMC, commented, “More than ever, organisations in Asia-Pacific and Japan are recognising the impact that they can have by coming together around a common goal and using technology for good. Sharing the results of our commitments for a Legacy of Good with our customers and the world at large shows that we, too, are transparently investing in making that change. It also demonstrates how important those goals are to our organisation in the region, and how central they are to our relationships with our customers.”
As a global business, Dell believes collaboration is the way to address many of the challenges facing the world today. This year Dell, in collaboration with government of India and Tata Trusts launched Digital LifeCare, a cloud-based analytics solution that will improve health screenings for nearly 37 million people over the age of 30 in 150 districts across India and help the government track health trends across the country.
Approximately two-thirds of the population in India lives in rural areas, and the Digital LifeCare app allows healthcare workers who do not have medical degrees to see patients and follow interactive modules that ensure all patients receive the same level of care. The app also provides important data for the government of India to analyse health trends across the country.
Dell believes transitioning to a circular economy is critical to enable human progress in the future. The company’s deep supply chain expertise, design strategy and global electronics recycling infrastructure puts the company in a unique position to advance a circular model. Dell has pioneered sustainable design innovation in a multitude of areas, including:
Approximately two-thirds of the population in India lives in rural areas, and the Digital LifeCare app allows healthcare workers who do not have medical degrees to see patients and follow interactive modules that ensure all patients receive the same level of care. The app also provides important data for the government of India to analyse health trends across the country.
Dell believes transitioning to a circular economy is critical to enable human progress in the future. The company’s deep supply chain expertise, design strategy and global electronics recycling infrastructure puts the company in a unique position to advance a circular model. Dell has pioneered sustainable design innovation in a multitude of areas, including:
Closed-loop recycling
Global recycling programmes including Asset Resale and Recycling Services have now recycled more than 20 million pounds of plastics and gold to make new computer parts. Cumulatively, Dell has used 73 million pounds of recycled material in new products since 2013, keeping the company on track to meet a 2020 goal of 100 million pounds. A pound is roughly 0.45 kg.
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Source: Dell. Dell upcycles used gold from e-waste into new motherboards in the Dell Latitude 5285 2-in-1. |
Gold reclamation
Dell has also closed the loop on gold, upcycling used gold from e-waste into new motherboards in the Dell Latitude 5285 2-in-1 and into a jewellery line, The Circular Collection, in partnership with Bayou with Love, founded by US actress, screenwriter and singer-songwriter Nikki Reed. A Trucost study found the gold reclamation process led by Dell partner Wistron Green Tech has a 99% lower environmental impact than traditionally-mined gold. The programme was recently recognised, receiving the Best of People’s Choice Award at the 2018 Consumer Electronics Show (CES).
Global e-waste tracking
This year, Dell is piloting the use of global tracking technology to monitor the responsible recycling of used electronics. In addition to piloting its own electronic tracking programme, Dell has partnered with Basel Action Network to deploy trackers across Dell’s consumer takeback programmes. Basel Action Network champions global environmental health and justice by ending toxic trade. Results will be reported in approximately 12 months following the pilot period.
Intercepting ocean-bound plastics
Dell’s XPS 13 2-in-1 laptop ships in packaging made with recovered ocean-bound plastics. The packaging, which received a Best of Innovation Award at CES, will begin shipping on the broader XPS line and commercial product portfolio later this year. To scale the work, Dell in partnership with the Lonely Whale created NextWave, a consortium of companies dedicated to scaling use cases for ocean-bound plastic materials in manufacturing while creating economic and social benefits for stakeholders. NextWave hopes to divert 3 million pounds of plastics over five years, the equivalent of keeping 66 million water bottles from washing out to sea. As part of Dell’s NextWave commitment, the company will also remove plastic straws from global facilities.
Dell is further committed to maintaining an innovative, diverse, ethical and transparent supply chain that ensures good working conditions and a sustainable approach for their suppliers around the world. Highlights include:
Dell is further committed to maintaining an innovative, diverse, ethical and transparent supply chain that ensures good working conditions and a sustainable approach for their suppliers around the world. Highlights include:
A new virtual reality experience that allows users to look around an actual supplier factory, see the living conditions for workers at the factory and observe an engagement session featuring customers and workers. The 360-degree videos are available on Dell’s supply chain site.
More than US$3 billion is invested annually with women- and minority-owned suppliers and small businesses in the past six years.
More than 200,000 workers in the company’s supply chain are monitored through the company’s weekly working hours monitoring programme.
In China, Dell has improved its ranking from No. 3 to No. 2 overall in China-based non-profit environmental research organisation Institute of Public & Environmental Affairs' (IPE's) Green Choice Alliance’s Corporate Information Transparency Index.
When it comes to enabling the workforce, Dell continues to build a flexible work environment that serves a diverse set of workstyles. Highlights include:
More than 58% of Dell team members used Dell’s remote work opportunity at least one day per week. The company was also ranked No. 9 on Top 100 Companies with Remote Jobs in 2018.
Dell scored 100 on the HRC Corporate Equality Index for the 14th year in a row.
Dell was named a World’s Most Ethical Company by the Ethisphere Institute for the fifth year in a row.
Dell’s Employee Net Promoter Score (eNPS) was 44, when team members were asked how likely they would be to recommend their company as a place to work. The industry has a benchmark of 20 for high-performing companies according to Bain & Company.
Enabling an inclusive workforce, more than 28% of team members belong to an Employee Resource Group (ERG). Dell hosts 13 groups with 338 chapters across 60 countries.
More than 1 million people have gained access to technology and technology skills through Dell strategic giving programmes this year. The company has helped a total of 11.2 million people since 2013.
Since 2014, US$50 million has been committed to science, technology, engineering and math (STEM) initiatives focused on underserved youth.
Browse the 2020 Legacy of Good report
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