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Tuesday, 17 July 2018

Pavilions Hotels & Resorts selects Infor technology for operations

The Pavilions Hotels & Resorts has deployed Infor Hospitality Management System (HMS) for its hotel operations, and Infor SunSystems for its financial operations in selected properties, including in Bali, Indonesia and Phuket, Thailand. The Hong-Kong based company owns and operates luxury hotels, resorts and manages experiential travel across Asia and Europe.

The Pavilions Hotels & Resorts deployed Infor HMS and SunSystems to streamline processes and establish a unified system across the brand’s global properties, enhancing efficiencies and agility. The company is also planning to deploy these solutions at its upcoming properties.

“As we continue to grow as a business, it is paramount that our systems keep pace and help us achieve global reach. Through our deployment of Infor HMS and Infor SunSystems, we anticipate significant time savings and reductions in errors, which in turn will make us more agile and nimble.  We wanted to deploy a true cloud-ready application that has a single source of truth and unifies our systems globally,” said Siobhan McHenry, Group Director, The Pavilions Hotels & Resorts.

“Our relationship with the team at Infor was also key to our selection – they have been an excellent partner throughout the implementation process.”

Infor provides industry-specific cloud applications. Infor HMS is designed specifically to meet the needs of hotel companies. The solution combines enterprise power and streamlined workflow in a multi-property environment.

With Infor SunSystems, The Pavilions Hotels & Resorts can manage all of their financial transactions and reporting through a single, global platform. This helps the Executive Team at the Pavilions facilitate better decision-making.

“Diversifying systems and information across different centres and regions can be a huge challenge for any organisation. Businesses need to be flexible and a solid technological infrastructure is crucial in a scenario of constant change,” commented Eric Wong, VP, Hospitality, Infor Asia Pacific. 

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