SingHealth updates on post-cyberattack activities

Following the cyberattack announced last week, SingHealth said it is progressively contacting about 2 million patients who visited its specialist outpatient clinics and polyclinics from 1 May 2015 to 4 July 2018 to notify them if their data had been illegally accessed and copied.

As of 23 July:

• SingHealth has sent SMS notifications to the more than 1.8 million patients who visited its specialist outpatient clinics and polyclinics during the period concerned.

• The remaining patients who did not register their mobile numbers with SingHealth will receive letters informing them the status of their data this week.

• More than 231,000 patients have accessed the Health Buddy mobile app and SingHealth website to check if they were affected by the cyberattack. 

"We would like to assure patients that no phone numbers, financial information or other patient medical records were illegally accessed. The care that we provide to patients has not been affected, and all clinic and hospital operations continue as normal," said SingHealth in a statement. 

Details:

Patients who visited SingHealth specialist outpatient clinics and polyclinics from 1 May 2015 to 4 July 2018, who are unable to do a data check via the Health Buddy mobile app or SingHealth website, can call +65 6326 5555 for assistance Monday to Sunday, 9am to 9pm.