- Enterprises are driving a performance edge with real-time guidance.
- The front-line is empowered.
- Security is a top priority across the enterprise.
Zebra Technologies Corporation, an innovator at the edge of the enterprise with solutions and partners that enable businesses to gain a performance edge, has announced the results of its 2nd annual Intelligent Enterprise Index*. The index is a global survey that measures where companies are on the journey to becoming an intelligent enterprise – an enterprise that connects the physical and digital worlds to drive innovation through real-time guidance, data-powered environments and collaborative mobile workflows.
The number of intelligent enterprises - those which scored over 75 points on the overall index - doubled globally to 10% in 2018. In Asia-Pacific, there was a spike in the number of “intelligent” companies, jumping 20 percentage points to 22% this year. The average Asia-Pacific score increased from 49 points in 2017 to 63 points in 2018, underscoring the rapid adoption of Internet of Things (IoT) solutions in the region.
“As new technologies continue to transform the front line of business, real-time data-driven signals at the edge of operations are empowering front-line workers with the right information to optimise actions and outcomes,” said Tom Bianculli, CTO, Zebra Technologies.
“Based on our second annual index, it’s clear that more companies acknowledge the value of leveraging IoT strategies, and they will continue to propel adoption and investment in the future.”
Overall, the index reveals year-over-year growth of IoT deployment and investment, highlighting new momentum as enterprises expect less resistance to adoption and increasingly acknowledge IoT solutions as a core component for driving future growth across their organisations. Companies surveyed reported that their average annual spend on IoT was up 4% year-over-year globally, whereas it rose to 12% in Asia-Pacific.
Overall, the index reveals year-over-year growth of IoT deployment and investment, highlighting new momentum as enterprises expect less resistance to adoption and increasingly acknowledge IoT solutions as a core component for driving future growth across their organisations. Companies surveyed reported that their average annual spend on IoT was up 4% year-over-year globally, whereas it rose to 12% in Asia-Pacific.
Further, 86% of the companies surveyed globally expect that number to increase in the next one to two years, with nearly half anticipating investment growth of 11% to 20%. The number of companies that expect resistance to their IoT plans moving forward has dropped from 75% in 2017 to 64% this year.
Enterprises are achieving a performance edge with real-time guidance. More than half (52%) of the respondents globally say information from their IoT solutions is shared with employees in real or near-real time. This is up 37% from last year’s index, underscoring the increased need for collaborative mobile workflows. Asia-Pacific companies are more advanced in this area, with 58% of companies sharing data with employees with such frequencies.
Enterprises are achieving a performance edge with real-time guidance. More than half (52%) of the respondents globally say information from their IoT solutions is shared with employees in real or near-real time. This is up 37% from last year’s index, underscoring the increased need for collaborative mobile workflows. Asia-Pacific companies are more advanced in this area, with 58% of companies sharing data with employees with such frequencies.
In addition, two-thirds of those surveyed globally have a plan on how to organise and analyse their data. This is up 10% from last year. Real-time analytics (66%) and security (63%) were reported as the most prevalent elements of a company’s data management plan.
Notably, organisations are empowering their front-line with actionable data as 32% of the respondents say they provide insights to the front-line workers. This reflects the need for innovations, technologies and real-time data at the edge of the enterprise. In Asia-Pacific, this stands at 41%, up seven percentage points from last year’s index.
The research also found that security is a top priority across the enterprise. Companies are taking a more proactive, thorough approach when it comes to employing security standards within their IoT solutions. The index revealed an 18 percentage point increase in the number of companies that are constantly – versus routinely – monitoring their IoT security to ensure privacy and integrity. In Asia-Pacific, the increase was 20 percentage points from a year ago.
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| Source: Zebra Intelligent Enterprise Index. Results for 2017 and 2018 for the question 'Which of the following best describes how your company shares information from its IoT solution?'. Real-time sharing received a boost in the past 12 months. |
Companies are demonstrating a greater reliance on a solution ecosystem. Forty percent of the companies surveyed globally report using a strategic partner to manage their entire IoT solution, up from 21% from 2017. This was higher in Asia-Pacific at 54%. This dependence on third-party expertise and management of IoT processes, is a key indicator that an enterprise is committed to accelerating data intelligence and adopting IoT, Zebra said.
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Read the findings from the global study (PDF)
*The online survey was fielded from August 6 to September 14, 2018 across a wide range of segments, including healthcare, manufacturing, retail and transportation and logistics. In total, 918 IT decision makers were interviewed, from the US, UK/Great Britain, France, Germany, Mexico, Brazil, China, India, and Japan.
Eleven metrics were used to understand where companies are on the path to becoming an intelligent enterprise, including: IoT vision, business engagement, technology solution partner, adoption plan, change management plan, point of use application, security and standards, lifetime plan, architecture/infrastructure, data plan and intelligent analysis.
The criteria were identified by executives, industry experts and policymakers across different industries at the 2016 Strategic Innovation Symposium: The Intelligent Enterprise, hosted by Zebra in collaboration with the Technology and Entrepreneurship Center at Harvard (TECH).
The framework of an intelligent enterprise is based on technology solutions that integrate cloud computing, mobility, and the Internet of Things (IoT) to automatically “sense” information from enterprise assets. Operational data from these assets, including status, location, utilisation, or preferences, is then “analysed” to provide actionable insights, which can then be mobilised to the right person at the right time, so they can be leveraged to drive better, more timely decisions by users anywhere, at any time.
Eleven metrics were used to understand where companies are on the path to becoming an intelligent enterprise, including: IoT vision, business engagement, technology solution partner, adoption plan, change management plan, point of use application, security and standards, lifetime plan, architecture/infrastructure, data plan and intelligent analysis.
The criteria were identified by executives, industry experts and policymakers across different industries at the 2016 Strategic Innovation Symposium: The Intelligent Enterprise, hosted by Zebra in collaboration with the Technology and Entrepreneurship Center at Harvard (TECH).
The framework of an intelligent enterprise is based on technology solutions that integrate cloud computing, mobility, and the Internet of Things (IoT) to automatically “sense” information from enterprise assets. Operational data from these assets, including status, location, utilisation, or preferences, is then “analysed” to provide actionable insights, which can then be mobilised to the right person at the right time, so they can be leveraged to drive better, more timely decisions by users anywhere, at any time.
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