SAP and Singapore Airlines to boost corporate travel visibility for enterprises

SAP is collaborating with Singapore Airlines (SIA) to boost travel visibility for businesses. SIA is the first Asia-based carrier to sign an agreement with the SAP Concur organisation, and customers using the Concur TripLink Web service will be able to realise the benefits of their corporate travel programme when they make reservations with SIA outside of the Concur Travel solution.

The Concur TripLink network that SIA has joined helps Concur customers ease potential inconveniences caused by expense reporting and alleviate compliance issues arising from out-of-policy travel spend. Concur TripLink connects travellers, itineraries and receipts across multiple channels, allowing businesses to apply their travel policies to direct bookings. It also makes it easier for businesses to quickly locate and communicate with employees in the event of an emergency.

By seamlessly identifying corporate bookings made through SIA’s website, SIA will be able to enhance the overall corporate booking experience through personalised products and services for businesses and their employees. 

Source: SAP. Russell (left) and Wilson (right) during the signing ceremony.

“Singapore Airlines is pleased to be the first Asia-based airline to join the Concur TripLink network. With this collaboration, our corporate clients can enjoy greater visibility over their travel and more personalised products and services, enhancing the experience Singapore Airlines is already famous for,” said Singapore Airlines Senior VP of Sales and Marketing Campbell Wilson.

“Having Singapore Airlines on board the Concur TripLink network provides businesses with greater transparency and control over travel spend, while delivering an integrated and intuitive travel experience for employees,” said Scott Russell, President, SAP Asia Pacific Japan. 

“We are honoured to collaborate with SIA and look forward to helping more businesses in the region simplify travel and expense management and boost duty of care for their employees.”

To date, more than 7.5 million travellers have access to Concur TripLink. The global Concur TripLink network includes 28 partners representing airlines, hotels, rail and rental car providers.