DKSH picks Veeam for data protection

DKSH Corporate Shared Services Centre (DKSH), a market expansion services provider specialising in helping companies which want to grow their business in Malaysia, has replaced its legacy data protection solution from Veeam Software.

In order to achieve a higher level of systems and data availability, DKSH needed a scalable and robust solution for their 700+ virtual machines (VMs), with a total of 50 TB of data. The solution would need to cater to a widely dispersed business, with two data centres, locations in 20 countries and more than 15,000 users in offices and virtual presences across the world.

With an environment that is 95% virtualised, bringing all DKSH’s applications and data stores to one centrally managed location was hugely beneficial; backup could then be performed across any business region or office, regardless of the size, timezone or IT issue involved.

Veeam Backup & Replication became the fulcrum in DKSH’s strategy to standardise global operations. Veeam was able to offer more advanced features and functionality compared to the legacy solution and allowed DKSH to centralise and manage its global operations.

Veeam’s ease of management and deployment, and the efficiency of bringing users up to speed on how it works has transformed the company’s backup and recovery function. Now, DKSH can monitor, roll out and manage updates and its availability systems according to global policies. DKSH’s recovery time objective (RTO) with Veeam has reduced restoration times by 270%. With faster recovery of critical systems back to a usable state, time and financial losses were minimised.

“Our old system used to take five hours, for a standard size VM, as it recovered the whole system to allow us to recover the data we wanted. With Veeam, it directly accessed the files we needed from the dataset,” said Sunthar Maniam, Senior Director, Group IT Infrastructure of DKSH.

“Veeam is effective, it’s a future-proof solution with user-friendly features and functionalities. It supports our uptime and recovery services to customers, improving our sales efficiency.”

The year-on-year running cost for Veeam is also 60% lower than for the company’s previous solution, resulting in more financial savings for the company. Veeam further gives DKSH the flexibility to move to a cloud-based availability solution in the future.


Veeam is known as the provider for intelligent data management for the hyper-available enterprise.  “At Veeam, we work hard to ensure customers are provided with effective and easy to manage data availability solutions,” said Effendy Ibrahim, VP for Asia, Veeam Software.

“DKSH’s need to partner with Veeam is evidence to the growing need for more robust intelligent data management solutions and Veeam is proud to cater to this.”