Telstra has been recognised as a Leader”in the IDC MarketScape: Asia/Pacific Next-Generation Telcos: Telecom Services 2020 Vendor Assessment. For the first time, IDC identified six communication service providers (CSPs) as Leaders based on the IDC MarketScape vendor analysis model, with Telstra being the newest entrant.
According to the assessment, the last 18 months have seen Telstra move swiftly to gain the advantage in the telecom market in the Asia Pacific region (APAC), driven by key priorities such as the simplification and digitisation of its business, operational cost reduction, and driving profitable growth in its Network Applications and Services (NAS) and international portfolio. The resulting superior customer and employee experience has allowed Telstra to break into the Leader segment.
The IDC MarketScape report notes Telstra’s strengths as follows:
- Comprehensive software-defined portfolio: Telstra's software-defined portfolio, augmented by its widespread network assets, give the service provider an edge over some of its competitors in the region.
- Strong professional services capabilities under the newly-formed Telstra Purple: The formalisation of Telstra Purple lends Telstra’s professional services capabilities a structure and serves the purpose of reinforcing Telstra's focus on guiding customers on their respective transformation journeys.
“We have been building our international business over several decades, investing heavily in a unique and diverse set of infrastructure. We have established the largest wholly-owned subsea cable network in APAC, that offers access to the most intra-Asia lit capacity of any other telco in the region. Being credited as a 'Leading Next Generation Telco' by IDC is a welcome recognition of our strong and sustained growth and the brilliant work our team does every day to connect the world to Asia and Asia to the world,” said Oliver Camplin Warner, CEO Telstra International.
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