Frost & Sullivan has recognised leading organisations across the Gulf Cooperation Council (GCC), India, and Asia at its 2020 Best Practices Virtual Awards ceremony on December 15, 2020. The winners were recognised for their visionary growth, innovation, leadership, commitment, customer service and successful business strategies required to advance in the global marketplace.
Sarwant Singh, Managing Partner & Regional Leader, Frost & Sullivan, Middle East, South Asia and Africa, said: "Visionary leadership, whether in terms of technology or product innovation, competitive strategies or entrepreneurial drive, has been at the core of the unique success stories of today's award winners.
"In honouring them, we recognise their admirable skills and purpose in transforming adversity into advantage, uncertainties into opportunities for growth and innovation. We applaud them for consistently raising the bar of excellence in their respective industries."
Award recipients are identified using Frost & Sullivan's proprietary, measurement-based methodology. The industry analyst team benchmarks market participants and measures their performance through independent, primary interviews and secondary industry research to evaluate and identify best practices.
Frost & Sullivan's intent is to help drive innovation, excellence, and a positive change in the regional and global markets by recognising best-in-class products, companies, and individuals who have showcased performance in areas such as technological innovation, customer service, and strategic product development.
The winners include:
In the Information & Communication Technologies (ICT) category
2020 KSA Network Security Provider Company of the Year Award: Fortinet
2020 KSA Managed Infrastructure Services Provider Company of the Year Award: Wipro
2020 Indian Hybrid Cloud Product Provider Company of the Year Award: Dell Technologies
2020 United Arab Emirates Cybersecurity Services Company of the Year Award: Digital14
2020 Saudi Arabian Contact Center Services Company of the Year Award: Contact Center Company
2020 Indian Automotive Digital Transformation Solution Provider Company of the Year: Tech Mahindra
2020 Indian Managed Enterprise Wi-Fi Provider Company of the Year: Vodafone Idea Business
2020 Indian Aerospace & Defense Digital Transformation Solution Provider Company of the Year: Tech Mahindra
2020 Indian VSAT Service Provider Company of the Year Award: Hughes Communications India
(VSAT stands for very small aperture terminal, a type of satellite)
2020 Indian Vulnerability Management Product Leadership Award: Qualys
In the Industrial category
2020 Indian Facility Management Software Technology Innovation Leadership Award: Planon
2020 Indian Facilities Management Competitive Strategy Innovation and Leadership Award: ISS Facility Services India
In the Transformational Healthcare category
2020 Saudi Arabian Home Healthcare Services Customer Value Leadership Award: SmartMed
In the Mobility category
2020 Indian Electric Heavy-duty Trucks Technology Innovation Leadership Award: Infraprime Logistics Technologies
2020 Indian Telematics and IoT Solutions Enabling Technology Leadership Award: iTriangle Infotech (IoT stands for the Internet of Things)
2020 Indian Commercial Vehicle Fleet Telematics Solutions Enabling Technology Leadership Award: Minda iConnect
2020 Indian Automotive Dealer Management System Company of the Year Award: Excellon Software
In the Transportation & Logistics category
2020 KSA Integrated Logistics Service Provider Company of the Year Award: Saudi Bulk Transport
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