Splunk: Digital resilience pays off

Organisations in Singapore have experienced the lowest amount of unplanned downtime per year of all countries surveyed (188 hours versus 238 hours on average across all other countries) according to Digital Resilience Pays Off, a new report* from Splunk that explores how organisations are investing in critical digital resilience capabilities.

Despite this good news, Singapore organisations also face the highest downtime cost per hour (US$634,680 versus US$365,040 for all other countries).

Source: Splunk blog post. Download the Digital Resilience Pays Off report.

Global highlights include:

- Organisations report an average of 10 days of unplanned downtime per year that negatively impacts revenue, customer experience or productivity.

- Organisations with advanced digital resilience capabilities save an average of US$48 million per year on downtime costs compared to beginning organisations.

- Half of all organisations are fully prepared to change how they operate and engage with customers during times of major disruption, either to address the demands of a recession (52%), or in response to competitors (50%).

"Building a resilient enterprise today isn't just about finding the right talent or having a strong balance sheet. It requires capabilities to prevent, detect and respond to adverse conditions, system stressors and malicious compromises that threaten to disrupt the foundational digital resources that power business processes and govern critical data flows," said Patrick Coughlin, VP, Strategy & Specialization at Splunk, in a blog post.

Coughlin said SecOps, ITOps, and DevOps must converge if enterprises are to become resilient. "The recent uptick in infrastructure outages and security breaches has shown us limiting resilience efforts to one off projects or disaster recovery and business continuity planning isn’t nearly enough. Successful organisations are building a digital resilience strategy across these three functions, so they can get ahead of and overcome disruptions," he suggested.

Regional highlights include:

- Organisations with advanced digital resilience capabilities save an average of US$48 million per year on downtime costs compared to organisations which have just implemented digital resilience technology

- Organisations from Australia and Japan reported less effectiveness with digital transformation projects. Fewer respondents stated that over half of their projects had sustained, positive impact over the last two years (27% and 24%, respectively, versus 35% for all other countries).

- Organisations in India experienced the highest amount of unplanned downtime per year of all countries surveyed (342 hours versus 238 hours on average across all other countries). However, organisations from India were also the most likely to feel fully prepared to adapt to disruption from a recession or from competitors (66% and 69%, respectively versus 52% and 50% for all other countries).

- Organisations in Japan were less likely to feel fully prepared to adapt to disruption from a recession (45% versus 52% for all other countries).

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Read the associated blog post

*The study was conducted with over 2,100 security, IT and DevOps leaders at large organisations across more than six industries in 11 countries, including Singapore, Australia, India and Japan.