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Monday, 9 September 2024

Tencent unveils AI upgrades, new proprietary software, and global enterprise solutions

The Tencent Global Digital Ecosystem Summit, held in Shenzhen from September 5-6, saw the unveiling of a slew of cloud and AI offerings, proprietary innovations, and global digital transformation solutions for enterprises.

Dowson Tong, Senior Executive VP of Tencent and CEO of the Cloud and Smart Industries Group (CSIG), highlighted the strong drive for new growth among enterprises. "Many enterprises are looking for breakthroughs in their business models. By harnessing digitalisation to boost efficiency, capitalising on emerging trends, and expanding their global footprint, they can unlock new levels of growth and innovation."

Tencent introduced several product suite upgrades to support the AI and digitalisation goals of its partners and enterprises, including a full suite of computing, storage, and networking solutions known as AI Infra (腾讯云智算), designed to optimise infrastructure as companies embrace large model development and training.

Also unveiled was Tencent Hunyuan Turbo (腾讯混元Turbo) – a model service based on the mixture of experts (MoE) architecture*. Tencent Hunyuan Turbo has doubled training efficiency and reduced inference costs by 50%.

Today, Tencent Cloud's AI Coding Assistant, powered by the Hunyuan foundation model, is reportedly used by more than 50% of Tencent’s programmers, enhancing productivity by 40%. In addition, Tencent Meeting now offers features such as intelligent recording, an AI assistant, multilingual translation, and more, supporting over 15 million users each month.

In the international market, Tencent Cloud is scaling up its investments and resources to collaborate with clients and partners in its mission to Innovate, Connect, and Globalize. In addition to introducing a new suite of AI and model training products and services in China, Tencent Cloud International unveiled palm verification technology and an accompanying ecosystem plan in the overseas market to drive broader adoption of secure, AI-enabled identity authentication.

Poshu Yeung, Senior VP of Tencent Cloud International, noted that Tencent Cloud’s Palm Verification solution has been globally piloted and is used by leading enterprises, including Indonesia's largest mobile Internet provider Telkomsel.

Yeung added: “The Palm Verification Ecosystem Plan packages our technology into a versatile model kit, enabling global partners to quickly adopt and integrate this world-class technology for market deployment. This initiative empowers our partners to innovate and apply this technology across diverse business scenarios worldwide.”

Several other AI-enabled products were unveiled for the overseas market, including the Knowledge Engine Platform, Digital Human, e-KYC and more.

With the launch of these AI-powered offerings, Tencent Cloud’s international business is set for continued growth, over the 10,000 businesses in 30 industries across 80+ markets and regions that it currently serves, Tencent said.

Over the past three years, Tencent Cloud has achieved consistent double-digit growth in the international market, establishing a strong presence in Asia, Europe, the Americas, and the Middle East, with the Asia-Pacific region seeing at least 50% year- on-year growth.

Tong shared that the growth is fuelled by demand for Tencent Cloud’s unique ecosystem capabilities, world-class media technology services, and strong global infrastructure. 

"Enterprises in telecom, media, and public services leverage our flagship solutions, like the Mini Program platform, real-time communication, Live-streaming, and Media solutions to transform operations and improve customer experience." 

Tencent Cloud also has a proven track record in supporting businesses in their global expansion, including AstraZeneca, Mercedes-Benz, Toyota, and Walmart China, to successfully expand their presence in mainland China and globally. Tencent Cloud International announced major partnerships with several companies at the event, including Aladdin Cybersecurity, Avatara, MFEC Public Company, Siemens, S.M.A.R.T Entrepreneurship Club, and UnionCloud.

In a bid to better serve the growing ecosystem of global partners and clients, Tencent Cloud has also established a global network of nine technical support centres across Indonesia, the Philippines, Malaysia, Singapore, Thailand, Japan, South Korea, the US, and Germany, all of which will be providing round-the-clock technical service and support.

*Mixture of experts is a machine learning technique where fewer AI models are used for training at any one time, resulting in less compute power being needed.

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