Veeam Software, the data resilience specialist, has unveiled the industry’s first Data Resilience Maturity Model (DRMM). Veeam said the DRMM is the only framework in the industry from a consortium of industry experts that delivers a holistic perspective on cyber resilience, disaster recovery (DR), and operational continuity across three key domains: data strategy, people and processes, and technology.
The new framework empowers organisations to objectively assess their true resilience posture and take action to close the gap between perception and reality. Joint research conducted by Veeam and McKinsey has revealed that while 30% of CIOs believe their organisations are above average in data resilience, fewer than 10% actually are. Veeam calls the disconnect reckless.
“Data resilience is critical to survival—and most companies are operating in the dark,” said Anand Eswaran, CEO of Veeam.
“The new Veeam DRMM is more than just a model; it’s a wakeup call that equips leaders with the tools and insights necessary to transform wishful thinking into actionable, radical resilience, enabling them to start protecting their data with the same urgency as they protect their revenue, employees, customers, and brand.”
The Veeam DRMM framework empowers leaders to assess and improve their data resilience by providing insights for aligning people, processes, and technical capabilities with their overall data strategy. This alignment helps minimise risk exposure while allowing organisations to concentrate on mission-critical objectives and sustain a competitive advantage.
According to the report, IT downtime costs the Global 2000 over US$400 B annually, with US$200 M in losses per company from outages, reputational damage, and operational disruption.
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| Source: Veeam landing page. Organisations at the highest maturity level (the Best-in-Class horizon) recover from outages 7x faster, experience 3x less downtime, and suffer 4x less data loss than their peers. |
Key findings from the Veeam DRMM research include:
• Seventy-four percent of organisations fall short of best practices, operating at the two lowest levels of maturity.
• Organisations at the highest maturity level (the Best-in-Class horizon) recover from outages 7x faster, experience 3x less downtime, and suffer 4x less data loss than their peers.
• Over 30% of CIOs in the least resilient companies mistakenly believe their data resilience capabilities are better than they actually are, exposing their businesses to potential failure.
“Data resilience isn’t just about protecting data, it’s about protecting the entire business,” commented Eswaran.
“This is the difference between shutting down operations during an outage or keeping the business running. It’s the difference between paying a ransom or not. It provides the foundation for AI innovation, compliance, trust, and long- term performance – including competitive advantage.”
The Veeam DRMM has been validated through real-world customer outcomes, including a healthcare system that saved US$5 M per outage and a global bank that achieved zero cyber incidents after implementing the model with Veeam’s platform.
Investing in data resilience yields substantial returns, according to the DRMM research which shows that for every US$1 spent on data resilience measures, companies reap US$3 to US$5, and sometimes as much as US$10, in return – driven by improved uptime, reduced incident costs, and enhanced agility. As a result, data resilience has surged to become the No. 2 strategic priority for IT leaders, second only to cost optimisation.
The Veeam DRMM categorises organisations across four data resilience maturity horizons:
• Basic: reactive and manual, highly exposed
• Intermediate: reliable but fragmented, lacking automation
• Advanced: atrategic and proactive, yet missing full integration
• Best-in-Class: autonomous, AI-optimised, fully resilient
”As organisations increasingly recognise the growing risks associated with data outages and cyberthreats, the report underscores the importance of a collective commitment from executives beyond the IT department, to data resilience,” said George Westerman, Principal Research Scientist at the MIT Sloan School of Management.
“Data outages can severely impact customer-facing capabilities and erode shareholder trust of an organisation. But even more, they can be a signal of immature IT management processes that have led to overly complex, hard to manage, IT infrastructure.
"The Digital Resilience Maturity Model highlights ways that businesses can equip themselves to handle today’s challenges while being ready for tomorrow’s opportunities.”
Veeam invites organisations to kickstart their data resilience maturity journey by participating in tailored executive workshops aimed at moving up the maturity curve, reducing exposure, and unlocking new innovations.
Veeam also delivered an AI vision built on five pillars:
• AI infrastructure resilience: Safeguarding customers’ investments in their AI infrastructure ensuring that their applications, data, vector databases, and even models are as secure and resilient as other business-critical data.
• Data intelligence: Leveraging data protected by Veeam for AI applications, provided by Veeam, delivered through partners, and created by customers.
• Data security: Using state-of-the-art AI and machine learning (ML) techniques in its malware, ransomware, and threat detection features to enhance security.
• Admin assist: Empowering backup admins with AI-driven support, guidance, and recommendations of an AI assistant.
• Data resilience operations: Intelligent backups, restores, policy creation, and sensitive data analysis based on risk indicators and desired outcomes.
*The Veeam report, in collaboration with McKinsey, is based on a survey of 500 senior IT, information security, and operations leaders from large enterprises, coupled with insights from over 50 interviews with C-level executives and IT leaders. It highlights the critical need for organisations to prioritise data resilience as part of their overall business strategy.
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