NTT DATA, a global provider of AI, digital business and technology services, has found that businesses are prioritising tools focused on learning, adaptation and autonomous behaviour.
The trend was part of the findings in the NTT DATA Technology Foresight Report 2026, an annual report examining how businesses are growing by making the most of advanced technologies and identifying trends for the future. For the report, NTT DATA examined six trends that indicate the direction of change centred on technology, while taking into account the relationship between technology, business, and society:
- Human-orchestrated autonomy: Autonomy enters a new phase where intelligent systems can operate and act at scale and speed yet remain guided by human intent to ensure that decisions are purposeful, transparent, and aligned with broader enterprise and societal goals.
- Embodied agency and emotions: Emotionally responsive systems are emerging as social infrastructure. Synthetic emotion fosters trust, engagement and ethical interaction, humanizing data and enabling co-evolution between human and artificial empathy which drives well-being, productivity and affective transformation across society.
- Intelligence we trust: Cybersecurity evolves into a trusted layer of adaptive intelligence, learning and adapting to complex threats while maintaining confidence across increasingly interconnected ecosystems. As AI systems gain autonomy, security extends to protecting their integrity, transparency and ethical behaviour.
- Informed infrastructure: Infrastructure becomes an active foundation for innovation, using continuous intelligence to optimise performance, anticipate demand and balance agility, cost, control and sustainability in real time. It seamlessly spans the hybrid continuum of devices, edge and cloud, orchestrating diverse workloads wherever they deliver the greatest value and efficiency.
- Sovereign silicon ecosystems: Semiconductor innovation is vital for national resilience and technological autonomy. Nations are building end-to-end chip ecosystems to secure supply chains, protect IP, and maintain computing leadership. Control over silicon drives digital transformation, emphasizing collaboration, sustainability, and global innovation.
- From illusory efficiency to sufficiency: The next frontier of growth moves beyond the pursuit of narrow efficiency toward sufficiency, where technology enables businesses to thrive responsibly within planetary boundaries while strengthening resilience and long-term credibility.
"The rise of mass intelligence shifts our focus from acceleration to significance," said Oliver Koeth, MD Technology & Innovation DACH (Germany, Austria and Switzerland), NTT DATA.
"When emotionally-aware systems, sovereign compute and trusted infrastructure come together, technology evolves into a purposeful ally - amplifying resilience and reinforcing the values that will define our shared future."
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See more predictions at https://services.global.ntt/en-us/insights/ntt-data-technology-foresight
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