CA Technologies has announced that its customer experience monitoring technology has been added as part of the SAP Extended Diagnostics application by CA. This allows organisations to better understand the health and performance of their applications and gain insight into a user’s experience of these applications.
The SAP Extended Diagnostics application enables customers to monitor the performance of applications from the business process down to the transaction-component level in real time. With these added capabilities, customers can improve product quality by identifying, prioritising and resolving problems before their end users are affected.
“To succeed in the application economy and create inspiring business interactions, IT organisations must have easy-to-use tools that provide a unified view into their end-users’ experience with their applications,” said Stephen Miles, CTO, Asia Pacific & Japan.
“CA Technologies has been working with SAP since 2008 to help customers gain increased visibility into large and complex Java and .NET environments,” said Rayn Veerubhotla, VP, Technology Partners & Business Development, SAP.
No comments:
Post a Comment