Plantronics announces WebRTC compliance

Plantronics products can now connect and transit or receive the audio associated with a WebRTC session in conjunction with WebRTC applications and a host machine that supports audio through USB or Bluetooth. 

WebRTC is a new standard that enables real-time voice and video to be directly embedded into browsers, making the browser a primary user interface for communications and collaboration. WebRTC runs in a number of browsers today and is currently supported in over a billion installed browsers globally, across a range of platform OS and devices. While WebRTC is still in the early days of adoption, Plantronics sees exciting new customer care solutions on the horizon, including escalation directly to agents within applications on tablets and mobile phones. 

"Plantronics has been involved with WebRTC since the beginning and we recognised the vast potential this technology holds for enterprise collaboration, customer care and social use cases," said Bill Loewenthal, VP, enterprise solutions, Plantronics. "As an early contributor to this standard, we have made a long-term commitment to make sure our solutions are WebRTC-ready today. As more businesses adopt this exciting new technology, our customers who choose to take the WebRTC journey, can depend on Plantronics solutions to provide them the best audio experience possible."