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| Source: Riverbed. SteelCentral Portal screenshot. |
Riverbed Technology, an application performance infrastructure provider, has rolled out Riverbed SteelCentral Portal, a software solution for managing application performance in today’s hybrid IT environments. With SteelCentral Portal, Riverbed blends performance data from its industry-leading SteelCentral visibility and SteelHead optimisation and control solutions. This holistic view gives customers a single source of truth for application performance by accelerating, troubleshooting, optimising application data and traffic across the entire hybrid network, and even preventing outages in the future.
According to Riverbed visibility into application performance is increasingly difficult to achieve with today’s complex hybrid IT environments and applications, which often span traditional data centres, third-party hosting facilities, branch offices, mobile devices, and the cloud. At the same time, delivering applications is also becoming more complex as networks evolve to a hybrid model combining private and public links.
For example, a cross-domain team can view common information about the performance of an application, the network, and how the end user is being affected through the Portal’s “High-Level Summary” view. Looking at the “Application Map” in this view, the application team can quickly identify the application is the root cause of a problem and then drill down further to establish why.
According to Riverbed visibility into application performance is increasingly difficult to achieve with today’s complex hybrid IT environments and applications, which often span traditional data centres, third-party hosting facilities, branch offices, mobile devices, and the cloud. At the same time, delivering applications is also becoming more complex as networks evolve to a hybrid model combining private and public links.
The trouble is that different domains – such as network performance, app performance, end-user experience – typically use a different set of performance management tools. Multiple tools from different vendors provide fragmentary and incomplete visibility, leaving IT stuck in silos – each domain with a different perspective of the performance issue.
While IT engineers spend a lot of time analysing data and performance metrics, they can arrive at different and often conflicting conclusions on the cause of performance problems. The result is that valuable time is wasted pointing fingers and resources are drained from strategic initiatives. This lack of true visibility has real consequences for application performance and ultimately for business performance.
SteelCentral Portal gives each stakeholder a customisable graphical dashboard with complete and relevant information, eliminating the finger pointing that occurs among siloed teams who have a view only into their domain expertise, drawing on Riverbed’s visibility tools and solutions, including SteelCentral AppInternals and AppResponse for application performance management data, and NetProfiler and NetSensor for network performance management data. For each role, SteelCentral Portal provides all the needed information in a single screen, with the ability to drill down into specific performance information.
For example, a cross-domain team can view common information about the performance of an application, the network, and how the end user is being affected through the Portal’s “High-Level Summary” view. Looking at the “Application Map” in this view, the application team can quickly identify the application is the root cause of a problem and then drill down further to establish why.
“The world has shifted – for today’s enterprise, it’s all about the app. Our customers need rich, horizontal visibility to break down common silos and see every aspect of application performance across today’s hybrid enterprises,” said Mike Sargent, Senior VP and GM, SteelCentral at Riverbed.
“With the launch of Riverbed’s groundbreaking new visibility solution, SteelCentral Portal, enterprise teams now have a robust, shared, easy-to-use view of end-to-end application performance. No competitor can match SteelCentral Portal’s unique combination of end-user experience monitoring, network performance management (NPM), and application performance management (APM) capabilities. With this unparalleled level of both broad and deep visibility, IT teams can more quickly identify root causes of performance issues and drill down to fix them fast.”
“An end-to-end view of performance and performance management has always been important for delivering optimal and consistent end-user experience, but it becomes critical as customers embrace hybrid architectures, SaaS applications, and enterprise mobility solutions,” said Gary Middleton, Global Business Development Manager at Dimension Data, whose Asia Pacific headquarters are in Singapore.
“The SteelCentral Portal provides our customers with true end-to-end end visibility into application performance, network performance, and the end user which is very compelling. In addition, it enables all IT teams, whether focused on the network or applications, to get information faster and easier.”
"Applications play a prominent role in the success of most enterprises. In a very real sense, applications are their business,” said Shamus McGillicuddy, senior analyst, Network Management, Enterprise Management Associates. "SteelCentral solutions play a fundamental role in helping IT organisations maintain and optimise the performance of their applications and network, and with SteelCentral Portal they are able to more easily collaborate and resolve performance issues from the ’top-down.’"
View the associated video here.
"Applications play a prominent role in the success of most enterprises. In a very real sense, applications are their business,” said Shamus McGillicuddy, senior analyst, Network Management, Enterprise Management Associates. "SteelCentral solutions play a fundamental role in helping IT organisations maintain and optimise the performance of their applications and network, and with SteelCentral Portal they are able to more easily collaborate and resolve performance issues from the ’top-down.’"
View the associated video here.
A free trial download form is available here.
An upcoming webinar on April 30 will discuss Taking the "War" out of the War Room at 8am Pacific Daylight time, which translates to 11pm Singapore time according to World Time Buddy.
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