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Thursday, 16 April 2015

Spotify sees Asian success with mobile freemium model

Source: Spotify. Kaur.
Online entertainment is moving from downloading to streaming on both PC and mobile devices for various reasons, says CommunicAsia2015 speaker Sunita Kaur, Managing Director, Asia, Spotify

Kaur says that the convenience and ability to cherry-pick content is a good draw, but the true power of streaming services comes from freeing up storage space. With streaming services such as Spotify, users do not pay for songs, but for access to many more songs than a single device can store.
  
Spotify launched in Asia with mobile support as a priority, not as an afterthought or nice-to-have, Kaur said, given that Asia is a growing mobile-only market. In Singapore for example, almost 70% of Spotify’s audience is between 18-34 years old, and over 70% are either a mobile-only or cross-platform user. The mobile-first freemium strategy has fuelled growth in Spotify’s user base, which subsequently bumped up premium subscriber numbers at an average conversion rate of about 20%.

“We’re so committed to the freemium model on mobile because we completely agree with the labels that subscribers are key to bringing the industry back to health — and we need the free 'funnel' to drive subscription,” said Kaur. "By bringing listeners into our free, ad-supported tier, we migrate them away from piracy, which is rife in this part of the world.”

Ads are a big part of the strategy. In the second quarter of this year, Spotify is announcing the rollout of a new video ad product. Sponsored Sessions give brands ownership of 30 minute ad-free mobile sessions. Users opt-in to an ad-free experience by viewing a 15 or 30 second video on their mobile device.

For Spotify, another advantage of going mobile is the ability to provide personalised recommendations to fans across their daily activities. “We are constantly charting and looking at usage data to provide users with a more comprehensive experience. We recommend music depending on what you are already listening to and curate playlists that fit every activity – whether you’re at a party, driving to work or studying, we have playlists that are with you at each moment," Kaur said. The result of tailoring the streaming experience is that users are spending an average of over 160 minutes listening, dancing or singing along to Spotify every day, she disclosed.

"There is no cookie-cutter approach, so consider if your mobile strategy will add value to your consumers’ lifestyles. Learn to build for the user, go beyond mobile-first, and go user-first,” concluded Kaur.

Kaur will be sharing more insights on how businesses can implement a mobile marketing strategy at CommunicAsia2015 this June.
CommunicAsia2015 / EnterpriseIT2015 Exhibition
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SatComm2015
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Marina Bay Sands, Singapore, Levels B2, 1 & 3
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5 June 2015: 10:30 am -  4 pm
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5 June 2015: 10:30 am - 4 pm
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Business and trade professionals only
 Website:           www.broadcast-asia.com/

BroadcastAsia2015 International Conference & Creative Content Production Conference
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