Quandoo revamps interfaces, reports Australia, Singapore successes

Quandoo reports 720 restaurant partners, 1.5 million seated diners in the last 12 months and over 1,400 verified reviews from Singapore diners each month. The online restaurant reservation service, launched in Singapore in 2014, sees 53% of its Singapore users making repeat reservations. The company assessed publicly-available information of the industry and the respective market competitors by the number of connected partner restaurants, and has found it leads in seven markets around the world, including in Singapore, Hong Kong and Turkey.

The company, which also serves Australia, Lebanon, and the UAE in Asia Pacific and the Middle East, it has seen similar trends globally. The company grew its partner restaurant base by 117% from 6,200 restaurants to 13,500 restaurants and has seated more than 24 million diners globally. Quandoo’s penetration of Australia has been particularly fast. Within eight months 1,250 restaurants have joined Quandoo.

Philipp Magin, founder and CEO of Quandoo, said, “Our ambition remains the same: to be the driving force in the digitalising of the restaurant reservation space. The changes that we have undergone in the last year have allowed us to transform our company towards maintaining this objective in a more and more competitive market environment. While the cultural and strategic shift has not been easy to achieve, we are now better equipped than ever before in becoming the leading provider for restaurant reservations globally.”

Dr Charlotte Bruce, Quandoo Vice President Asia and Pacific, said, “Singapore is a melting pot of different cultures with great diversity of cuisines. In Asia, it offers one of the most sophisticated and world-­class dining scenes. Competition is fierce and Quandoo identified an opportunity to help businesses use this incredible platform to grow their business and stay ahead of the curve. We have been relentless in our efforts since day one and are proud of our position as market leaders – having gone against competition that have been in the market for up to five years.”

The company further established several partnerships in the last year, partnering for example with Foursquare in Turkey. Quandoo has also made significant progress in further extending its technology platform to support the global operations. Beside the visual redesign of all customer applications, an underlying technology platform was adopted that would support the projected growth in all regions. 

For the coming three years Quandoo aims to further grow its customer base and customer engagement with the different Quandoo services. In addition, the company explores further growth dimensions geographically as well as in enhancing its portfolio of services offered to both users and restaurateurs.