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10 October, 2016

Aruba's APAC customers want capacity, visibility

As part of his keynote at the recent APAC Atmosphere 2016, Dominic Orr, President, Aruba introduced three customers who spoke about their focus on wireless connectivity and how it is essential to their operations.

Orr (left) with Bahlman.
Orr (left) with Bahlman.

Gerrit Bahlman, Director of IT, The Hong Kong Polytechnic University (HKPU), is focused on delivering mobile-first solutions in a digital workspace. The university maintains one of the largest campus networks in the Asia-Pacific region. "Wherever you are, that's where you work," he said.
"I've got students who are no longer trying to file lecture notes because they don't take lecture notes. They need to know how to organise their digital information."

When it comes to Wi-Fi, Bahlman shared that he cares about security and capacity. "As a fabric I can trust it is about security but it is also about dealing about the real dangers of supplying a fabric to a university and not having the backhaul fat enough," he said.

Quality is another concern. "We're not trying to do it cheaply, not trying to get coverage; the issue is quality," he said. "I want to know when students and staff are getting bad experiences."

Bahlman is also focused on making the best use of space, and said that analysing Wi-Fi usage could contribute to insights on space optimisation.

Orr (left) with Soegiarto. Matahari builds loyalty with mobile apps.
Orr (left) with Soegiarto.

Johan Soegiarto, Head of IT, Matahari Dept Store, says the retailer deploys Aruba solutions in support of its strategy of selling as much as possible, through any channel possible. A mobile-based loyalty programme supported by Aruba solutions has helped Matahari manage the network despite a lean IT team, Soegiarto said.

"We can manage end-to-end and see what is happening in the network. It is one of the best (benefits) for Aruba. We have a clear picture of what is happening in the network," he said.

Orr (left) listens to Hobbs at Atmosphere 2016.
Orr (left) listens to Hobbs.

Nick Hobbs, Infrastructure Manager, Epworth HealthCare, a non-profit healthcare provider in Australia, shared that Aruba solutions have helped provide a wireless network that maintains both patient and doctor satisfaction. Today patients bring their own mobile devices and may download rich media over the hospital network, while doctors may connect to their practice networks. "Wireless communications. mobile apps and backend tools improve the user experience and operational efficiency of workplaces and public venues," he said.

Orr (left) with Chow. Intelligent spaces are a innovative way of using wireless connectivity.
Orr (left) with Chow.
Kitty Chow, Worldwide Director, Workplace and Mobility Consulting, Technology Services, HPE, also spoke on new applications enabled by wireless connectivity.

One such application is an intelligent space which would know "who you are, where you are and what you're trying to do in that space," Chow explained. She gave the example of a digital collaboration session which might include both physicial and virtual participants, for which an intelligent room could call virtual participants, take notes during the meeting and then send them to all participants. It then resets itself.

"It is all about how you make the space better for the people who work there," she said. "You infuse the physical space with the knowledge, the capability. The possibilities are endless."

Interested?

Read the Aruba case study on Epworth HealthCare (PDF)

Hashtag: #ATM16APAC

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