Roshan, Afghanistan’s telecommunications service provider, has selected MATRIXX Software's MATRIXX Digital Commerce to transform their operations and grow revenue.
Roshan is partnering with MATRIXX Software to change the way its 6 million customers use telecom services by bringing real-time digital experience and personalisation for all voice, data and digital services. Roshan's network that covers over 287 districts and cities in all of the country's 34 provinces.
Roshan selected MATRIXX because it is the only vendor providing a single platform that both protects and grows revenues from traditional prepaid voice and messaging services while also delivering the tools to attract smartphone users and increase data usage.
In a signing ceremony in Dubai, UAE, Roshan’s CEO Karim Khoja said, “Since our founding, Roshan has always embraced implementing new technologies and applications to provide our customers with the best experience. This partnership with MATRIXX Software showcases that the digital experience is quickly becoming a reality in Afghanistan.”
“Afghanistan’s communications infrastructure has come a long way in 16 years and Roshan has played and continues to play a significant role in making that happen,” said Dave Labuda, MATRIXX Software co-founder and CEO.
“It is only natural that Roshan is leading the way into a new era of digital connectivity. We are proud to be a part of helping Roshan deliver the future of customer experience and service innovation that Roshan aims to bring to their customers.”
The MATRIXX Digital Commerce Platform enables a digital-first reinvention of telco business support systems (BSS). It brings together traditionally-separate network and IT functions into a single platform including product design and lifecycle management, customer engagement, service delivery and monetisation.
Roshan has always been a pioneer in leveraging its robust network infrastructure and technology to support the government and the people of Afghanistan. These include the launch of Afghanistan’s first ever mobile money service, M-Paisa, which has contributed to increasing financial transparency and financial inclusion. Roshan also launched the first telemedicine programne in Afghanistan in 2007, linking hospitals in Badakhshan, Bamiyan and Kandahar provinces to the French Medical Institute for Children and Mothers (FMIC) in Kabul, one of the most modern hospitals in the country. Since its launch, almost 30,000 patients across Afghanistan have received treatment through this telemedicine link.
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