Building greater operational efficiencies, enhancing employee skills and innovation are top priorities for businesses, with technology playing a leading role in reaching these goals, according to new research from CompTIA, the nonprofit association for the information technology (IT) industry and workforce.
Also high on the priority list are launching new products and services, identifying new customers and markets and diversifying revenue sources, CompTIA’s Business Technology Adoption and Skills Trends report* has revealed.
Respondents from Japan (57%) and Australia (54%) identified implementing new systems and work processes to enhance efficiencies as their top priority. Innovation initiatives and cultivating new ideas are top priorities for businesses in Singapore.
“Business priorities will differ and shift as market conditions change, but two constants are always present as companies seek efficiency, growth and innovation – technology and people,” said Graham Hunter, CompTIA Executive VP for global sales.
About eight in 10 technology and business professionals report that leveraging their diverse workforce contributes to innovation. Respondents from Singapore are especially likely to indicate as such (95%), with Australia in 4th place.
With the strong reliance on people to help make innovation a reality, companies recognise the need for education and training to help their workers develop new skills. Nearly half of executives indicate that their organisation requires staff training and professional development. Another 44% describe it as solely voluntary – not required but encouraged. In Asia Pacific, mandatory professional development and training is most prevalent in Australia and Singapore.
“Employers struggling to fill key technology job roles must recognise their responsibility to develop talent by making reskilling and upskilling of existing staff a priority,” Hunter advised.
“Providing internal mobility and career advancement pathways to those already committed to the organisation contributes to the sustainability of supply, which is increasingly important when considering talent development.”
The Computing Technology Industry Association or CompTIA is a voice and advocate for the US$5 trillion global information technology ecosystem; and the estimated 75 million industry and tech professionals who design, implement, manage, and safeguard the technology that powers the world’s economy.
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Read CompTIA’s Business Technology Adoption and Skills Trends report.
*CompTIA’s Business Technology Adoption and Skills Trends report is based on a July 2022 survey of technology and business executives and professionals involved in setting or executing technology policies and processes within their firm. A total of 1,053 respondents participated in Australia, Germany, Japan, Netherlands, Singapore, the UK and the US.
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