The Experience Centre is part of a collaboration between WorldRemit, the Migrant Workers Centre and the Centre for Domestic Employees to help migrant workers to access financial services and send money home securely and effortlessly using the company’s technology.
Alvin Tay, Country Director, WorldRemit in Singapore commented that workers from the Philippines send a significant amount of money home, and Lucky Plaza is the best place to reach them: “Many foreign workers based in Singapore send money home regularly. A task that for many means spending their well-earned day off queuing in Lucky Plaza for hours to send remittances. To help more hard-working foreigners in Singapore to take advantage of its time and cost-saving digital and online money transfer services, WorldRemit has opened its first Experience Centre in Singapore.
Alvin Tay, Country Director, WorldRemit in Singapore commented that workers from the Philippines send a significant amount of money home, and Lucky Plaza is the best place to reach them: “Many foreign workers based in Singapore send money home regularly. A task that for many means spending their well-earned day off queuing in Lucky Plaza for hours to send remittances. To help more hard-working foreigners in Singapore to take advantage of its time and cost-saving digital and online money transfer services, WorldRemit has opened its first Experience Centre in Singapore.
“Around the world we see that our service has been particularly appealing to women - removing the risk of carrying cash and freeing up their time. Women from the Philippines are one of our most active customer groups. Making it easier for them to access the service was one of the key reasons we chose to open our first Experience Centre in Lucky Plaza.”
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| Why mobile money is easier to handle - the money is received instantly, there is a record, and there is greater transparency on the fees and foreign exchange rates, WorldRemit says. The average transaction is S$80 to S$120. According to Tay, digital transfers have many advantages. He said: "There is no need to carry so much cash when you're sending money, you don't need to travel, and you can do it in the comfort of your home." |
The new Experience Centre is designed to show Singapore-based foreign workers and expatriates how to send money home securely and effortlessly online for collection as mobile money, bank deposit, cash pickup or airtime top-ups. Once signed up to the service, WorldRemit enables customers to send money wherever they are in just a few taps and the money arrives within minutes. The Experience Centre team will show how this is done and assist in setting up an account.
WorldRemit, launched in Singapore in July 2017, remits money from people from any country in over 50 "send" countries to some 145 destination countries. Filipino workers are a major customer segment for WorldRemit globally, together with those from India and China. The company is expanding in Asia, and is conducting sandbox activities in Korea and Sri Lanka. It exited the sandbox in Malaysia last week.
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| Source: WorldRemit. Tay. |
A recent WorldRemit survey of 1,000 Filipino customers has revealed that despite the global gender pay gap, Filipino women are sending a greater share of remittances than men according to WorldRemit - and the lion's share is supporting education.
Michael Liu, Regional Director of WorldRemit APAC said: “We are also seeing that remittance funding creates a positive cycle, where the recipients of remittances are using the opportunities their education has afforded them to support others. Our goal is to make it easier for them to do so by taking the hassle out of sending money.
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| The WorldRemit Experience Centre has fun experiences for visitors. |
“It is also timely that the Experience Centre is opening now as children are starting their new school term in the Philippines; we want to help the money earned by hardworking overseas Filipino workers (OFWs) to go further back home. By sending money directly from our app or online service, our customers can save both the time and cost of visiting an agent enabling them to send a greater share of their money home - and with school books, uniforms, stationery to pay for, every peso makes a difference,” added Liu. The new school term began on 5 June.
Details:
The WorldRemit Experience Centre is at #03-55, Lucky Plaza, 304 Orchard Road, Singapore.
WorldRemit enables people to send money to the Philippines for as little as S$0.01 with no minimum amount. Customers can choose to send money to a bank account, or request a cash pickup service through WorldRemit partners including M Lhuillier, Cebuana Lhuillier, BDO, Metrobank and many more, or as mobile money with GCash.
Reach WorldRemit in other countries through their mobile app, on their website, or call their 24-hour hotline.
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| A picture taken outside a remittance service in Lucky Plaza at lunchtime on a weekday in June 2018 shows people waiting to remit money. |
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